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Client Testimonials
Carpets looked great. Josh was very professional and explained exactly what he was doing and also pointed out problem spots on our carpets. I would definitely use Zerorez again.
Service and technician.
Carpet cleaning
Just wanted to say our service technicians were very polite and did a great job!!!!
The tech was awesome and explained all the steps
The technicians were great! Lee and Travis were considerate, thorough and on time. Perfect job! I’ll call them again.
The job was competed very quickly. We are satisfied with the work was done.
I love how my carpets look brand new again! They feel so soft again!
Top notch service! From scheduling to completion of cleaning our carpets, we were pleased with customer service, knowledgeable and friendly individuals.
The carpets look fantastic.
professional job well done
your guy was great did what was needed and stayed on the task great job
Really like that no chemicals are used and home actually feels clean after Zerorez.
I thought the technicians were very professional and courteous. They done a great job on installing and cleaning my vents. I also received some great tips on my HVAC and care of my system. I would to thank Zerorez and the men for their great service!
on time arrival, nice tech, very informative and did a good job
Great employee who did our carpet! Friendly and so helpful! Our 6 year old carpet looks brand new!!! Makes me want to call Zero Rez more often!
Very prompt service! Representative was very efficient
Our Technician, Gaben, is VERY professional and extremely courteous, always. He shows up for our appointment on time and always with a smile on his face. You do not have to worry about inviting him into your home, as you do with some other companies!
We have had Gaben before and so when we decided to have Zerorez clean our carpeting again, we requestedd Gaben again. As always, he did an excellent job.
We will always use Zerorez and we will continue to request Gaben come to our home to clean our carpeting and furniture.
Thanks for allowing us to comment about Zerorez.
Edmond Hankamer
Dacula, GA.
Professional attitude and job.
Technicians were polite and professional. Kept me informed what they were doing. Needed some areas to be treated due to pet urine and stains are gone.
The employee was friendly and thorough. My old carpet looks great.
Very professional and informative.
Timeliness!!!
Valdimir was great! Very professional and he paid attention to the details. Unfortunately there are a few stains that didn’t come out of the carpet, but that is apparently more due to the type of fiber in the carpet (nylon) rather than to any cleaning method. I’ll remember that when it comes time to replace the carpet!
My first carpet cleaning experience was roughly 10 years ago with the same carpet.He spent roughly 2 hours shampooing my carpets, then rinsed them before he vacuumed up what he just put down over the two hours. In one spot in the carpet, it is apparent that a bleach product was used to remove a juice stain. Several days after he left the stain reappeared and was worse than before. Bottom line. . . I didn't trust carpet cleaners. I spoke with the Zerorez for approximately 10 - 12 minutes about my concerns. She convinced me not to worry and to speak with the carpet tech once he arrived. Lee is the franchise owner and technician who came out on time this past Wednesday. He took the time to explain the Zerorez process and asked me if I wanted to proceed. I told him yes and he took to cleaning my carpets. When he was about half way thru the cleaning, when I came out of the bedroom to check the progress. The results at that point were amazing and I told him so. After Lee finished and packed up his equipment, he let me know if I had any concerns to call the number and my questions / issues would be resolved. So far, no issues. My new furniture is showing up early Friday morning so cleaning the carpets on Wednesday worked out perfectly. Thanks Lee for your professionalism and a credit to your craft. Huahhhhhhh.
We were pleased with the service and soaps were not used.
Prompt service, actually early, which was great. Very kind and professional. Expkanibde setvice set and met expectations. Noticed we needed additional for a special rug. Added service to our invoice.
Zerorez was Recommend to us by our parents.
The service and knowledge were above and beyond!
Scheduling was easy and I was able to get an appointment within one day. The tech was great and arrived as promised. He did a great job and I would not only recommend your company I will definitely use you again. Thank you for a great job.
Communication and service
We’ve used Zerorez several times and have been pleased with each cleaning. Appointments are easily scheduled and price specials appear often. The technicians arrive promptly and appear knowledgeable and genuinely interested in maintaining our carpet. While some are more talkative than others, they are all willing to address our questions and concerns regarding care of our carpet. We’ve never been disappointed with their services. When they leave, our carpet is damp, but dries quickly. Best of all, our carpet looks fantastic!