Client Testimonials

It's been a couple months since Zerorez came and cleaned our carpets, and I am not one to review before I have the time to process and live with the product or service. I would like to share my experience over the years having had carpet cleaned multiple times and cleaning them myself a couple times, and usually had an exciting immediate result, but as time progressed, the carpets would seem to get more dirty quicker than before. With Zerorez, our carpets seem to be easier to clean now than before. I don't really get why, other than their explanation of "zero residue" left over(hence their name). I am highly satisfied to say the least. We had a baby in the last month, and the carpet doesn't seem to hold anything the baby spits up on it. The product they use, and the service they provide is top notch. The #1 thing I require to provide a 10 on any review of a company, is their ability to give you realistic expectations of what the product can and will do. They did that. I was aware of all issues my carpet had, and the worker explained in detail what he could and couldn't do. I love the honesty, and will definitely give Zerorez a call next time I move and anytime I need my carpets cleaned professionally.

The technicians were polite and answered all of my questions, so that I knew exactly how they were doing the duct cleaning.

The carpet appeared to be clean. The technician, Ben, did a good job

Nice job!

Great svc and cleaning. ZeroRez employees are very courteous & carpets turned out great.

The tech was very friendly. Your products are environmentally friendly!

I am happy about the cleaning done and the pricing (3 Room Special). The technician was very professional and did an excellent job.

Every thing you’re tech was great performance very professional

Both Zerorez Air Duct representatives were professional, informative, performed excellent work from start to finish and clean-up immediately after completion of cleaning the air duct. They have set a high bar of example for fellow employees to follow. I was extremely pleased and have already shared my experience with friends, whom have already requested Zerorez contact phone number for service. It would be great if all businesses have employees as the two came to my home on Friday, September 21, 2018.

Your technician was very professional and knowledgeable.

The product so far seems good.

The representative provided great customer service.

Very friendly and professional

Randolph was very nice and professional. My carpets look brand new. I am very pleased

Informed staff, and persistent with stains.

Product and service was great.

You were easy to schedule. Technicians were on time and did a good job.

Carpet looked beautiful after all were cleaned and protected. Staff that helped with scheduling went above and beyond to help me get a quick appointment to have the carpet cleaned before we moved in to the home we had just purchased. Reminders via phone, text, and the technician were much appreciated. Fair pricing, and I would definitely use you again!

Service Representatives were very professional & helpful .Their teaching and knowledge of product was very good.

They work well because they remove most stains and it leaves a fresh smell

The technician was here on time and took care of the spot quickly. Very friendly and helpful.

Such an awesome first time experience. The technician, Cortez, was very professional and very thorough in explaining the process. Would highly recommend this company for everyone needing your carpet cleaned correctly.

Excellent work!

Randolph was superb, very knowledgeable, friendly and professional. I would highly recommend him. My carpets looked amazing when he was finished. I am totally satisfied with his service.

Carpet cleaning and the crew were very excellent.

The bad: I paid for smoke scent removal and after 3 days the scent is back. Way to much money for an ineffective treatment.

This was a follow-up service to clean heavy traffic area. Although Mike did an excellent job on 9/21, I'm somewhat reluctant to use Zerorez again. Definitely was not pleased with the initial cleaning on 9/14.

Everything

The carpet cleaning services are excellent.

The technician that came to my house was very friendly (especially to my dog!) He explained what he was going to do, asked about other services I might want or need, and did a great job cleaning my carpeting.

He arrived on time. Actually early. The job he did was great. The carpet looks and smells so much better. I would use them again.