Client Testimonials
The carpet cleaning was delivered on time and in a professional, customer friendly delivery. Sedrick was well trained and communicated the job he was going to do and let us know the approximate time he would be in the job.
The results of clean fresh carpeting was promised and delivered. The ZEROREZ cleaning process works. Knowing I cleaning chemicals were used means our carpets will stay cleaner longer due to the no residue remaining from your cleaning process.
Thank you for a great job!
Technician was prompt and professional, and didn’t spend lots of time trying to upsell me with a dozen services I didn’t need or want. Colin was fantastic - you should clone him :)
I loved the responsiveness of the team. I called and in the same week had service scheduled. Your team worked to ensure I got the best deal and was able to get all services on one day which was helpful so I didn’t have to miss work multiple days. Your associates are professional, nice, very good at explaining everything and friendly. I felt I could trust them completely and leave them on their own. Overall best experience I could’ve asked for and I look forward to using your services more often!
Wonderful service from beginning to end.
I was pleased with the service and the serviceman. He got up some stains that I have been working on. The carpets are 26 years old and look like new now.
Friendly and polite technician and on time service. Called before arriving just as planned. Worked quickly and efficiently.
I was very satisfied with my service tech Colin. He explained the process and was in and out in a timely manner.
Super fast, super effective and awesome service!
The person who did the work was very professional and friendly
Environmentally friendly product, knowledgeable staff, fast and effective service. Great overall.
Great job! Communicated arrival time and made older carpets look great.
It was more about your technician! Very polite, explained everything, etc. The fact that the carpeting looks brand new was a side benefit to the appointment.
Friendly technician. Fast.
Guys we’re pros, cleaned 20 yr old carpets to near brand new for listing and selling home.
Great job.
This is the second time I have used ZEROREZ and I am as impressed with them as I was the first time.
Again our service technician was Remy and this time we requested him personally. Again he showed up in the designated window of time and communicated his arrival through the day. This simple act created an amazing customer experience. He was pleasant, well spoken and listened to understand our needs.
Remy did an incredible job getting multiple dirt spots out of the carpets on our stairs and a good stain off of our pool table. We have a puppy and he was able to remove a few stains and smell from the dog. We tried to remove the stain with a cleaner purchased at the store but we were unsuccessful- Remy was successful!
He was efficient in completing the work and I would give him an A+ for workmanship. The carpets look incredible.
Cost
I found zerorez cost to be reasonable to inexpensive for the quality and volume of work.
I have used the service twice and will use them going forward and would recommend them to anyone.
Remington explained what he does, how he cleans the carpet, the process, all very clearly. He was polite and very informative. He was careful with my belongings and the carpets were wonderfully clean, even a stain that had been there for quite awhile was removed.
Quick response time and Cedric is awesome!!!
Prompt service availability, friendly service technician, excellent cleaning.
The technician was very informative and they stood by their service.
They did a great job!!! Very Happy with the results!
Courteous personnel
Always smells good and looks good
Service tech was awesome and did a great job explaining everything.
Service tech was awesome and did a great job explaining everything.
Cedric is a great employee. He has a positive attitude, works hard and was prompt. You are lucky to have him as an employee!
Was very pleased with the results. The technician made recommendations, and there was no pressure to purchase additional services.
They were extremely helpful and friendly all the time. I had to reschedule my pickup time and they were able to fit me in that same week. My rug looks great!
Cedric was a joy to work with and we were very pleased with the end result! We will definitely come back for more services.
The technician was very knowledgeable about the product and he and it cleaned my carpet and furniture very well.
Fast and friendly service