ZEROREZ of St. Louis
3801 McKelvey Street, #206
Bridgeton
MO 60344
United States

Client Testimonials

Report a concern   January 15, 2018 — Rated 10 out of 10 by A.W. ZEROREZ of St. Louis

They did a fantastic job cleaning our carpets!!!! Would definitely use them again in the future.

Report a concern   January 14, 2018 — Rated 10 out of 10 by C.N. ZEROREZ of St. Louis

They clean carpet surpassed my expectations. The carpets had been stained more and more over the last few years. Our DIY methods only made it worse.

Report a concern   January 14, 2018 — Rated 10 out of 10 by P.B. ZEROREZ of St. Louis

I really like how my carpet looks after being cleaned; my technician explained everything very clear

Report a concern   January 14, 2018 — Rated 10 out of 10 by S.C. ZEROREZ of St. Louis

Quick and carpet looks like new every time. Service provider always friendly and professional as well.

Report a concern   January 14, 2018 — Rated 10 out of 10 by A.G. ZEROREZ of St. Louis

Not too expensive and the guy knew what my carpet needed and did a great job! I’m very happy with it! Customer service was great!

Report a concern   January 13, 2018 — Rated 9 out of 10 by S.E. ZEROREZ of St. Louis

I thought you did a fabulous job on my carpet and the technician was outstanding in every way. He was articulate, professional, friendly and efficient.
My only complaint is that I felt a little "bait and switch". I was given one price on the internet and when it came to it, the price was considerably higher when you figured the price of cleaning the dog spots.
The technician explained to me that he would "professionally recommend the deep cleaning process which would have cost $720.00" BUT if I went for the topical treatment, that might be OK but of course he couldn't back that up with a warranty..
I sincerely believe that no one pays $720.00 extra but that that is used to be able to say that there couldn't possibly be any kind of warranty.
If it hadn't been for that kind of sleezy maneuver, I would be a real believer. It was disappointing.
t

Report a concern   January 13, 2018 — Rated 9 out of 10 by N.L. ZEROREZ of St. Louis

Trayvon was a great technician. Friendly, on time & knowledgeable. Thank you! Carpets look great.

Report a concern   January 12, 2018 — Rated 10 out of 10 by J.M. ZEROREZ of St. Louis

Ease of scheduling and excellent cleaning of difficult stains

Report a concern   January 12, 2018 — Rated 9 out of 10 by A.K. ZEROREZ of St. Louis

The technician (Remington) was professional and knowledgeable about the company’s products and services. He explained in detail how the process would go. Our floors look good. We will be repeat customers.

Report a concern   January 12, 2018 — Rated 10 out of 10 by M.H. ZEROREZ of St. Louis

Cleaning, scheduling, price and Trevon were excellent. We were surprised how long it took to dry, though.

Report a concern   January 12, 2018 — Rated 10 out of 10 by M.D. ZEROREZ of St. Louis

ZeroReZ cleans carpet exceptionally well. Our technician was very knowledgeable and explained the process step by step. The company extracts the water and flows outside the home to their vehicle. My only complaint is there is a $15.00 fee which was not explained.
I had a $15 coupon, but that was not honored with the 3-room cleaning package.
Overall pleased with the service; but not hidden fees.

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.G. ZEROREZ of St. Louis

I work for United Airlines and ZeroRez did an amazing job on our slick and dirty jet bridge.
Thanks,
Jacque Last name removed

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.B. ZEROREZ of St. Louis

the service man

Report a concern   January 10, 2018 — Rated 10 out of 10 by C.C. ZEROREZ of St. Louis

Both times I've used you recently the technicians were very professional and knowledgeable and quick. I will definitely use again in my new house and recommend to all my friends!

Report a concern   January 9, 2018 — Rated 10 out of 10 by G.W. ZEROREZ of St. Louis

Technician was very professional. He explained the process, options and cost very clearly. All stains were removed and the carpet looks great again.

Report a concern   January 9, 2018 — Rated 10 out of 10 by A.M. ZEROREZ of St. Louis

He completed the job in less than an hour ,the carpets look amazing, absolutely no residue on any of the floors, super nice guy, very happy with the results

Report a concern   January 8, 2018 — Rated 10 out of 10 by J.B. ZEROREZ of St. Louis

Professional, clean, no upselling

Report a concern   January 7, 2018 — Rated 10 out of 10 by M.C. ZEROREZ of St. Louis

The results were outstanding. First time I’ve experienced such beautiful carpets since they were new! The fibers look beautiful and feel soft. The technician was wonderful! Informative, courteous, efficient, and really good at his job!

Report a concern   January 6, 2018 — Rated 10 out of 10 by D.W. ZEROREZ of St. Louis

Fast clean and friendly!

Report a concern   January 4, 2018 — Rated 10 out of 10 by J.W. ZEROREZ of St. Louis

The represetative was very knowledgeable and helped me to figure out what was best for our scenario. Quick to get working and happy with the results.

Report a concern   January 4, 2018 — Rated 10 out of 10 by J.M. ZEROREZ of St. Louis

Prompt
Thorough
No mess
Clean and fresh with no residue

Price could be a little lower for just upholstery
Couch, loveseat and chair over $300, ouch

Report a concern   January 3, 2018 — Rated 10 out of 10 by B.L. ZEROREZ of St. Louis

Everyone I dealt with (from phone operators to technicians) has always been extremely courteous and friendly. And both times I've used them, the carpeting looked almost new again!

Report a concern   January 2, 2018 — Rated 10 out of 10 by S.A. ZEROREZ of St. Louis

Scheduled online and showed up on time

Report a concern   January 2, 2018 — Rated 10 out of 10 by T.B. ZEROREZ of St. Louis

Thought the customer services was great. Employee was friendly and helpful. Carpets looked amazing after!

Report a concern   January 2, 2018 — Rated 10 out of 10 by S.P. ZEROREZ of St. Louis

Clean water with no chemicals. Wonderful customer service. Quality cleaned products upon completion!

Report a concern   January 1, 2018 — Rated 10 out of 10 by S.M. ZEROREZ of St. Louis

They arrived when they said they would, explained everything, price was as quoted, and the carpet looks great!

Report a concern   December 31, 2017 — Rated 10 out of 10 by D.I. ZEROREZ of St. Louis

Great service

Report a concern   December 31, 2017 — Rated 10 out of 10 by T.G. ZEROREZ of St. Louis

The service technician, Remington, was very knowledgeable and polite and professional. I appreciate the work he did on our carpet. I would recommend this company to anyone.

Report a concern   December 31, 2017 — Rated 10 out of 10 by M.M.S. ZEROREZ of St. Louis

On time . Trey did a great job maki g older carpets look good

Report a concern   December 31, 2017 — Rated 10 out of 10 by M.E. ZEROREZ of St. Louis

Great follow up and willingness to come back out after first service


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