Client Testimonials
Ease of scheduling. Techs are well trained.
Great service. Looks great clean service was great
Shawn arrived when he said he would, reviewed the overall plan with me after examining the areas to be cleaned and he did an excellent job with the overall cleaning process. He guided me on dry time, things to watch for and I'm very grateful he was the one who arrived at my door.
Cleaning method. Great technicians
It was quick and easy to book and the treatment took not a lot of time at all.
Very professional and thorough
Very courteous and professional. they work efficiently and my house felt really clean after they treated my carpets and air ducts.
Good value for carpet c;earning. Excellent work. Arrived on time. Professional staff
Carpet look good
Timely, professional, excellent workmanship. Very happy customer.
The technicians professional and friendly. Customer Service listened and took action to correct.
Easy scheduling, quick availability, quick service
Jason was very informative of additional services and did a great job cleaning our carpet.
Good
Customer rep was very informative on the phone. Once the techs arrived, they were informative as well, efficient, and clean.
I like the cleaning process and the Cyrus,our technician was personable, professional and friendly.
Im impressed with your technicians as I had you out about a month ago to clean another area and again the technician was great!
I have used ZeroRez for 2 homes now. Carpet cleaning and duct work cleaning. Each time, they explained the process when they arrived and as well, showed videos of the duct work cleaning. afterwards. My representative, Mark, took it a step further and recommended replacing my insulation on my outside air conditioning main cooling line into my furnace. This is something I would not have caught. Overall, very satisfied with pricing, service and the communication with my representative!
Tech was super. Did a great job.
It was quick, easy and the service team was really respectful and great.
See my previously submitted answer that addressed both Crews that came.
Tricia
I had 2 different Crews. The first crew of 2 did my dryer vent. They arrived on time and gave me a 15 minute heads up they were on their way. They cleaned out the duct after removing the protective cage and discovered a bird's nest and a wasp nest inside the protective cage covering the vent. They cleaned it out, replaced the protective cage and then took care of the mess that landed on my neighbor's patio that was right underneath the ladder. I think they were here for about 40 minutes.
The second crew consisted of one and he cleaned the 3 carpets I had wanted done. He was originally scheduled to come between 3 to 5, contacted me as he had some cancellations and could arrive at noon. I first told him no as the dryer vent was being cleaned, but when that crew arrived in 5 minutes after this call and I spoke with them they said it would be no problem. So I called Mark Miller, the carpet person, and told him he could come and do the carpets. He arrived within minutes and started working. He did an excellent job and removed all of the stains in the small bedroom. I added the protective stain guard besides the one I was already getting for the living room carpet. I think he was here about 2 hours.
The only problem was that I had to wait longer to put my stuff back in both rooms (that I had removed that were breakable like the lamps or small pieces of furniture like the plant stands, magazine rack, cd player, etc. that the protective guard was sprayed on as it took longer for that to dry. But it was definitely worth it. Mark also explained I should vacuum thoroughly those 2 rooms in 3 days, which I will do.
Tricia
This is our second time using them and again pleased with how clean our carpets are.
Zerorez leaves a clean, non-sticky carpet. My carpets are 17+ years old and they look almost new. Traffic areas of concern were pretty much eliminated. The tech, Cyrus, even removed a years-old paint spot! He was knowledgable and efficient. He was very pleasant and friendly and I will definitely request him the next time I call Zerorez.
Quick drying.
Very professional and friendly! Did a great job!
Easy to schedule, very personable
Great job and friendly staff
Professional work
Both times I have utilized your services your crews have been professional and friendly. They did a great job both times.
Good communication about scheduled services and then a very professional technician on site.