Customer Testimonials
We just got water softener installed and we love it. Mike, who is our consultant is a great person and has answered all questions. He values time and is responsive,
We inherited a home with a reverse osmosis system and Culligan was the servicing company. We have been very pleased with the annual service in our home provided by Randy. He explains what he is doing and why.This has helped us understand the system and what it does for us.
Ease and convenience are the things that I like best. The people that deliver the salt are so friendly
Very accommodating, friendly and knowledgeable. If they don’t know an answer they refer to appropriate person.
I have been using Culligan for many many years. I've always been thoroughly satisfied with their services. Office personel, delivery drivers etc., always top notch and ready to help.
Way to go Culligan!
Our delivery man is great and even places the water on the rack for us.
Effective and convenient
Products and service is excellent
Delivery is very well done.
All is good
Great service, I have had Culligan equipment in my house for over 20 years.
convenience
Staff is always helpful.
The water quality.
Culligan water softener was the best purchase I've made in years water feels so much better and drinks like a fresh water lake thank you have a great day
Just started the service but so far happy with the relationship and personell I have dealt with.
Products and service
1) Janet, sales agent, spelled out my options for installatiot n/maintenances of the reverse osmosis system.
2). Al, the rep, arrived at my home at appointment time. Thoroughly looked at kittchen sink and refrigerator layout. Let me know the refrigerator was plumbed for osmosis, also.
3). Chris, the serviceman who drilled hole in countertop was punctual, also.
4). Billy, installer, was on time, alerted me to ETA.
All in all, A GREAT EXPERIENCE!
You deliver! Your people are pros and friendly. Come at the appointed times.
I'm a long time satisfied customer.
Reliable service, excellent quality, reasonable pricing.
very helpful! if there is a problem they are right on it to fix! Superior customer service!
The tech that came out knew what to do and was very nice Kudos to the technician
everyone is s0 friendly and helpful
Appreciate not having to worry about function of softener or amount of salt needed at any time.
The attendant coming also does not dispose of salt bags in our trash barrel, but takes them
with him. We appreciate that because we had to give up 2nd barrel this year which had been for recycling, and downto one barrel for everything fills up fast even without salt bags.
Maintenance free I don't have to do anything but make a phone call
That is very good.
Rock Valley Culligan service has been very good and dependable; I have had them all the years I've lived here. They are helpful, respectful and kind. I would always recommend them.
R. Last name removed
Your products are good and definitely do what they should.
Service is very good.
My one issue would be that you charge $25 on a late payment.
First of all $25 is excessive and 2nd of all you charge that to a customer you
have had for a number of years on an account that is always paid and generally
on time. The couple times we have been late was all due to mail being delayed for
some reason not because you were not going to be paid or we deliberately paid
you late. It was waved 1 time but said not again.
The young man who delivers our salt and checks our system is pleasant and informative about what he finds. He makes adjustments while here, such as how the system was affected by a power outage.
The auto pay makes paying simple
Convenience of salt delivery.
Driver very helpful, courteous polite