Customer Testimonials
Outstanding service.
We use the delivery service and Culligan sends out a text 2-3 days before they're scheduled to show up. I pushed back my delivery 4 months due to the level of salt and they didn't get upset at all. The delivery is always when they say it's supposed to be and the delivery guy is very professional and courteous
My delivery driver Mike is outstanding! Very kind and professional and always puts the bottles where they should be! A+++. The customer service from the office staff is the best that I have ever experienced. VERY knowledgeable, professional, and enthusiastic! Thank you for this wonderful service to everyone. You guys are awesome!!!!
Live, Laugh, Love
Daniel J
Outstanding tech support.
Knowledgeable technicians.
Very convenient and very helpful.
CONVENIENCE
First of all our delivery man Daryll is so polite, friendly and professional. He is so kind and offers to put the garage if we are home. We had Deer Park for over 30 years and not once did the driver offer to put the bottles in garage!
When I call your office, the wait as it time on hold is never long. I usually speak with Donna, she is very knowledgeable about your services and very friendly.
It is a major plus to have these two individuals as the face of your business. They have greet customer service skills.
Another plus is the email reminders of the future delivery.
Keep up the great work.
Everything. Convenient, reliable , easy to contact and superior products!
My family and I enjoy the water that we receive from Culligan every month. The delivery service is second to none.
I like Culligan products and I believe that I am getting good service.
Customer service is very helpful and friendly. Always keeps us up to date on while water will be delivered.
Great customer care and support. Always very helpful and driver is always on time. Used to use no rust salt which was terrific but now use regular salt and that is working great too,Have been with Culligan over 20 years. Will not stop using them,
Great team members!
They are every informative when we have needed a repair
Service very reliable and helpful
Very friendly customer service and prompt deliveries
The communication from Rock Valley Culligan is great! They notify us in advance to remind us of the day the salt for our soft water softener will be delivered. If we have a conflict with that date, they are good about rescheduling. The employees who deliver that salt are always pleasant and helpful!
Excellent people. Scheduler and technician top notch. James is a true professional in all respects.
Freindly , professional and prompt service. Never had an issue with any equipment. They are truly an excellent example of how to treat customers.
Our technician did a great job and was very nice!
Ever h rhing..great service great staff
Water taste amazing, my family has been drinking water and that is amazing
I really enjoy the water and the on time delivery.
Great sales people Nate, great installer Aaron.
Customer service is top notch from the in-house demo to the installation of both the softener and, separately, the RO. Scheduling appointments was seamless and easy. Installation was timely. Installers were courteous, knowledgeable and tidy.
Service, reputation & personal experience
Randy was very efficient, knowledgeable and kind. He even showed me how to recalibrate my water softener if we have a power outage. Thank you, Randy!
Our deliveries are always on time and our delivery driver is always in contact with us before the date of delivery to make sure we don't need to change the amount of salt we are needing. He is always very kind and easy to reach if we have any questions.
Delivery service and quality