Customer Testimonials
What I like about Culligan's products and services, is the fact that the delievery is always on time and they make sure their customers' receive what they paid for.
We are very happy with both our water softener and drinking water systems. Every year, the service technicians come for maintenance, and this year’s team did an outstanding job.
The two technicians were professional, friendly, and very knowledgeable. They explained everything clearly, answered all of our questions, and made sure everything was working perfectly. They also cleaned up thoroughly before leaving, which we really appreciated.
The products have been excellent, and the water quality has been outstanding. We are very satisfied with both systems and the service we have received.
Thank you for providing such great products and exceptional customer service. We highly recommend your company!
They very good service and the equipment works well .
Prompt. Service asks about our continuing needs . Friendly. Very good service.
Your consistent replenishment of the salt as per schedule.
Gary Porter has gone above and beyond several times to ensure both of our buildings are fully stocked. He is very professional and great to deal with.
Convenient for this senior citizen
Good technicians. Very comfortable having them in my home.
Home delivery!
We like the quality of products. Installation was neat and professional. Aaron & Austin were very knowledgeable and answered all our questions.
Drinking water quality excellent taste and purity.
Water softener enhances cleanliness of my clothes, dishes and the shower/bath quality. Maintenance of equipment is easy and low cist
My husband appreciates the help with the salt delivery service. I appreciate the maintaince of the equipment. Friendly delivery driver!
Lyn Shasteen
On time repairmen who have worked for the company for several years and are knowledgeable and pleasant.
Aaron And Austin were very professional and explained everything.
Thanks for the wonderful service
What I like about the services are they response in a short period of time. Also they will work with me on the time and date that I need services. Sometime it may take a little longer then usual, but they will try their best to work with me with the issue.
Ease of contacting, scheduling, installing, invoicing…everything!
Serviceman Carlos was awesome! He did his troubleshooting and discovered our problem.
Great service and always willing to actually talk with you.
Easy to talk to if I need to cancel delivery.
Good products and dependable service.
Aaron and Sam were exceptional and patient in explaining and helping me with the app on my phone.
We love the service from Culligan of DeKalb.
Your products have never let me down. Your service has been outstanding. Deliveries have been on time and personnel were friendly and helpful.
The customer service was very good and I highly recommend them to anyone
Our service technician was friendly and a strong communicator. He explained his findings clearly,
and recommended sensible next steps.
The office manager that scheduled our appointment was also friendly and professioal.
We were umpressed.
Mike Spencer is an outstanding representative of Culligan. He was knowledgeable, professional and friendly. We greatly appreciated the good work he did. Please be sure to pass this along to his supervisor and further up the line. He is worthy of praise.
On the other hand, the filters we purchased were incredibly expensive. Perhaps this is due to tariffs? I would like to think the company is not price gouging.
We have peace of mind and more confidence when washing our fruit and vegetables using Culligan R.O. system. The sales representative along with our installing technician in our service area were outstanding. When we're ready we will start towards installing a whole house system.
I have been a customer for many years and have found this company to be consistent in customer service excellence all those years. My whole house has been on your system, and I truly believe that is one reason I have lived this long with no major health problems.
no real c/o
I like the professionalism provided by the service advisors and the manner in which they explain the problems and options for solving them.
The transportation home if the service is going to take a long time is invaluable. And the pickup for returning your vehicle is priceless.

I love not having to haul salt to the basement. Plus your equipment has cut the salt usage by at least 75%. Thanks