Customer Testimonials
I think the taste of your water is the best. I really like your delivery people. They are so nice and helpful. The only thing I'm having trouble with are the prices and actually may have to change to Sparkletts. I do not want to that but may have to.
The system is great! We love the water.
Was there a salt delivery this month? We didn't get any but can probably wait until next month.
Knowledgeable staff
I love your salt delivery. Your delivery guys are excellent.
Water is always soft and when, on occasion we have had problems they are quick to remedy them.
Efficient
Delivery window met - very important to me.
Professional installation. Competent techs.
We have salt delivered, very satisfied with delivery guy!! Price is higher, but I appreciate not having to do it! Had softener for 20+ years, not much issues!!
Have had water bottle delivery service for many years… Has always been reliable..!
Thanks
Provide a fairly prompt response to any problem
Excellent customer service and very helpful
I have had only positive experience in working with Culligan of Crystal Lake for the past several years. They always listen to my water situation and respond promptly and respectfully.
There really isn't anything specific! I have been with company for so long that I can't even remember why I started using Rock Valley Culligan! I do remember that I started with a different company and at some point Rock Valley Culligan took over the company!! I must have liked the company because I didn't leave even after they moved to their present location!
All I can say is "Thank You" for all of your services!!
The convenience of delivery
Affordable, good quality, reliable, great customer service
They are reliable and dependable.
I have never owned a water softener that isn't maintenance free and have always had issues throughout the years. I feel like Culligan take the work and worry out of having soft water. I might cost a little more, but I know I am covered with equipment and maintenance. And the salt delivery and fill are the best part. Totally worry free.
Always great service.
Dependability
Great people
Scheduled salt delivery
Very accommodating!
Despite the nice email reminders Culligan sends out, when my husband forgets to put the empty bottles outside 😉 Culligan will call and even circle back for a “second chance” delivery. Their payment options online are also very user-friendly. 😁
Capable, timely delivery and installation.
Professionalism, courtesy, good product, and the convenience of your service.
Functionally and quality
Filter water and clean.
The people how well the product works. It’s filters are water out. It looks crystal. Clear doesn’t smell anymore love The clarity of the water taste great it’s an excellent system. My plumber in Kentucky also record recommended this water system purification system.
The product is great and the associates I have encountered have been totally helpful in operating your system

Delivery and fill tank