Customer Testimonials
Everything went smooth
Hie knowledgeable your service staff is
I had a severe problem with my water softener. I called, they responded promptly. Came on time, did the follow up to ensure the problem has been fixed. The technician was courteous, professional and efficient
Always on time, polite, and helpful deliveries. Costs about the same as purchasing the same size bottle from the big box store...and I have to carry it from the car inside. No question about it, McCollum Bottled Water Tri Cities is the way to go! Kim
Service
You guys are just awesome.That's all I need to say
convenience
Very good communication and service.
Reliable and professional. Everyone has been great to work with!
I like the rental price on the softner but don't like the high price of the salt. Overall I'm happy with the service.
Everything
As a Culligan customer of nearly 25 years now, I can positively attest to the durability, reliability and trouble-free operation of Culligan mechanicals. I have never had any kind of service failure or breakdown that has interrupted the continued seamless function of my Culligan unit. The peace of mind it provides knowing the worry-free reliability and dependability of its design is hugely reassuring. The service visits I have scheduled over the years have been very few (speaking positively here, as not really needing them in an urgent sense ) and largely due to routine maintenance. In every instance, the service personnel have been knowledgeable, efficient and polite. It has been and continues to be a true pleasure doing business with Culligan, a rarity in today's consumer climate of corporate greed and customer alienation.
I've already answered this survey once!!
We are happy with the product and your services.
Dependable and friendly driver.
Reliability, service, and friendliness.
Prompt service and easy to understand information
Gary is awesome. Friendly and nice
They provide great customer service and an excellent quality product!
Help out my appliances and water conditioning.
Rose took my call spoke clearly, politely, and professionally. Renee, the serviceman, took the time to explain what and why he was doing what he was doing. He answered my questions directly and in a way that I completely understood. If the rest of your staff is like Rose and Renee your business should flourish.
We have been a long term client for almost 2 decades. Our experiences in the past has been good for the most part and issues resolved promptly considering the length of time we have been customers. The last service call surprisingly took several phone call to get an appointment (over a period of 4 weeks) and 4 different technicians to finally resolve the issue.
Much praise to Malia to make this finally happen. I wish I had reached out to her sooner. She was the only person who actually agreed to speak to us and was very professional. She diligently listened, understood the situation, made the appropriate contacts with the managing technician, made sure the technician is equipped with all that is needed, and gave us credit for the time we did not have water service. She then followed it up with a confirmation email that explain all that she had set up. Now that is customer service! I am much grateful for Malia to have taken care of our issue and being so professional in the process!
Good quality and service
I like the cold water cooler, and the delivery guy is always so friendly and helpful.
I love our water cooler with the K-cup in the top and your water tastes great
friendly stacff and flexible in meeting my needs.
The Service. Hector is a true asset. Office personnel have always been helpful.
Good quality, fair price
Always excellent customer service.
The price and calling me when it’s time for a filter change
Service and the water has been great!