Customer Testimonials
I get good service
Quick response to my problem. Greg did an amazing repair. Same day service. 5 stars
The salt delivery program is excellent. Friendly courteous delivery personnel bring the salt right down to the basement and fill up the softener. Always on time with a big smile. Thanks so very much!
Great product & customer service, love the quality of water & makes it easy & cheaper getting it delivered rather than buying bottled!
Culligan follow up wih me ion an annula basis to ensure we maintain our water filtration system. Their staff are personable and easy to deal with. The technician was excellent, arrived on time and was quick and efficient with his work. Almost didn't notice he was here. I would highly recommend Culligan !
Great prompt and friendly service.
The billing people need more training,the delivery water man is( James ) is excellent, veryprofession, and thoughtful.
equipment is usa made and by Cullian
Culligan bottled water is superior than any other brand my son who is prone to develop kidney stones has not had an episode since .I really like it to because there is no after taste
I would like to thank the staff for their kindness, perseverance and understanding
love the system as always. your service is also great
Quick service. He cleaned up after
Nice work from Juan, very happy with the work he performed.
We enjoy the use of our m9 di tank,, house windows, solar panels, rv, vehicles, e-bikes.
Customer sence August 2019.
Today's experience was great I arrived at Fairfield location 7:15am to exchange our tank,,thought would have to wait but ray pulled me fresh tank and said office opens at 8am,, I said I know!! He said wait went into front area and got manager he did my billing and I was out of there 7:30am or so.
Best exchange ever thank you Fairfield staff over the years!! Curtis
friendly employees
Drivers are very polite and friendly.
Really like the spring water. Hate chlorine when I make hot tea.
Great response when we had a bottle split and was absorbed by our just installed sheet rock on the basement ceiling. Credit was issued immediatey..
No salt to buy and carry. Water tastes great.
Your products are excellent as is your service. We’re on your Privilege Program and our delivery man Lucas, is always courteous and friendly. You can be very proud of your employee like Lucas.
Ian
They bring the water right up to our office on the second floor, which is not an easy task! The delivery person (Zach) is friendly and helpful. Elizabeth Heidrich, who I spoke with on the phone just today, was patient, helpful, and was able to look at my account and make recommendations for future orders so we had the best plan to meet our needs.
My system is efficient, soft water, soft clothes use less detergent soap as it goes through my washing machine it would make my washing machine last longer with soft water is better for your skin washing your hair. It’s hard to live without it. I love Culligan soft water. Nate came out the same day. I called about System show me how hard my water was. Which I knew it was hard shortly after Zach came and put the System in if it was like a painting for a while, he laid it out. It looks so nice. Nate and Zach were very professional took time with me explaining everything to me their customer service is a 10+ thank you guys so much.
System was just installed, so no comment there yet, but the installer, Jeff Ache, was fantastic. Explained everything he was doing, answered all of our questions, the installation was done with great care even though we had a very thick stainless steel sink that needed to be drilled. Jeff was very competent, knowledgeable and personable, we will enjoy working with him in the future.
Timely and courteous service.
Friendly service . Good people.
We appreciate Jesse coming out to take care of problem.
Please read every word!
I am remaining a customer of Culligan Water solely based on the way I was treated by JODY, MELISSA, and ERICA! The way I came on board was NOT a smooth transition, and I am happy to discuss that with the right person at any time.
Jody in your Phoenix office cares! She has treated me with respect and understanding, and is definitely a fine representative of your company. She actually listens to what the customer is trying to communicate and eagerly rectifies any issue.
Melissa, who is your Route Manager, had to come to my residence to fix an issue that was caused by a person who clearly has no communications skills. Melissa is awesome!! She certainly is no stranger to hard work.
Erica is the first person who assisted me when I called to inquire about your services. Stupidly, I told her I would call back. I had already looked at your website so was contacted by someone other than her. I mentioned to that person that I was dealing with Erica, but he said he can help me. I should have insisted on speaking with her. Again, I’m happy to discuss that with the right person!
So, all in all, these three women should be recognized and made aware that they are responsible for me being your customer. Please be sure to do that.
Previously, I completed a survey and rated a 5. I made notes as to why. NO ONE READ THOSE COMMENTS. How do I know that? Because I was notified with, “we would like to talk with you in your 5 rating on Melissa”. My comments praised her. She’s not a 5, she’s not a 10. She’s more than that.
Jody? A thousand star rating!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️, etc
High quality of the product and very cordial service, thank you!
very happy with the service and the delivery
Service was professional and efficient. Products seems to be what we wanted but I need some time before I can make a full assessment.
The customer service- the delivery driver, technicians, and even billing are all friendly and helpful

Freindly service