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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like MB's commitment to "green" cleaning.
The quality of work is consistently high.
Doing a great job! I don't know of anyone at present that is looking for cleaning service but I would recommend Maid Brigade if I did.
Customer service
So far we have been very happy with maid brigaid, thank you! Rosa is the maid we see consistenly, and she has been friendly, kind, hard-working, and conscienscious. The maid who comes with her changes from one month to the next, but they have done good work. We appreciate the natural, non-toxic cleaners used, and the consistent scheduling.
Very reliable. Show up on time and do an excellent job.
The effectiveness and efficiency with which they clean.
They do a very through job.
promptness and efficiency
I like that the products are green and safe around my pets. I also like that it is usually the same staff that cleans my house and they are always very nice and friendly and do a great job.
I don't know. The teams that come to my apartment do a good job.
The team remembers my personal preferences, and so cleans my home the way I like rather than according to a protocol. I always get the team led by Maria whom I like and trust and who does an excellent job. I hope I remembered her name correctly! She really is a hard worker, consistent, and so pleasant. But I'm terrible with names. I also like the commitment to green products, though I never know what they are.
Care to detail. Reliability. Thorough training of persons doing the cleaning. Help on phone when needed. Cleaning is among the most inclusive I have ever had in my more than 30 years of hiring housecleaning. Ane McMahon
Thorough cleaning! All areas of my home are well done.
I like that you are green and the variety of services offered.
Crews are timely and dependable. If there are ever issues, they are immediately dealt with in a responsive and positive manner.
How quick they do the whole office and house.
I like the chemical free, odor free products. Having the maids clean my house leaves me with more free time to enjoy my grandson. He is the best grandson anyone can have.
Friendly, professional employees who do a great job every time!
The service is very good. It is expensive - and that would be my main hesitation in recommending.
Detail in the cleaning is awesome
We like that our home is sparkling and doesn't reek of chemicals when we get home!
Our crews have been prompt, friendly, courteous, and efficient!
Green Cleaning, great staff. Customer service is great!
Very happy with the service, there is a tiny bit of inconsistency (I'm not sure if I have the same team each time or not) but no big deal really. I have noted some needed improvement in the past and it's always been attended to. I'm really happy with the customer service.
Lower prices
Consistently excellent job cleaning our home.
Timely start and thorough polite employees.
The work always well done and the house looks great.
It's not you -- It's just that I don't really tell people to buy things. If they asked, I would definitely tell them that you all are great, appreciating the employee benefits, that I don't have to hassle with taxes, and the green cleansers.