Customer Testimonials
I’ve had Holden for a long time and have had good service, timely deliveries, etc.
Your technicians that mov d our propane tanks were courteous & professional.
However when trying to call your local office I was as directed to someone in Connecticut and after a twenty minute delay I actually went down to my local office. It’s not great business to have a sign that states this is a local company when that is obviously not true.
Thankfully I was able to schedule my request through the great employee you had in Sylva, not Connecticut!
Competitive pricing and customer service at every level is phenomenal!
We refilled our propane tank for the first time. The gentleman that came out was fantastic! Friendly, professional and very quick!
reliable
Price
On time and responsible.
We like your staff!
From the front office to your drivers, everyone has been wonderful to deal with.
Service Tech Lloyd was an excellent representative for your company.
Great customer service, knowledgeable technicians. I also like the availability to monitor online services.
Great customer service and reliability
The service staff was very quick and helpful
Always Excellent
Very quick actin on removing leaking propane tanks.
The technician was very helpful, gave clear information, and came on time. We’ll be having this company back in the fall to do routine maintenance on our gas furnace.
Quick delivery when we call & drivers are ALWAYS pleasant & helpful.
Ms Dawn is a delight and awesome to work with when taking care of the needs of the customer. Great job!! Thanks so much.
i can get someone on the phone when necessary. The installation tech, Ron, is super at what he does.
Responsive
Dependability
very reliable
Promptly responsive to refill requests.
predictable price
If I’m home and the delivery is made, the associate is courteous and professional.
Customer service (Olivia) was great. She was very helpful throughout the anppointment and permit process and patient with my many questions.
Installation was well-done and met my expectations.
It's great
I only get delivery once a year, but they are always prompt at remembering. The delivery person is always polite. Also, can easily pay the bill on line.
Appreciated confirmation of delivery. Delivery was prompt. Driver coureous. Thank you!
I am a new customer. Just had my gas tanks delivered. I can not address service as today. But I can address the detailed process to become a customer with Superior Plus Propane. I was and almost gave up on using your service because of the time it took me to unfreeze my credit. It took almost a week of calling credit bureau and your office back and forth to get a ok credit (which I knew was at least around 830 an a reliable customer). Your Sale Person, Linda was very helpful in helping me with all the red tape. But I got so aggravated and at the same time realizing why you might have this required because of the times we live in.
I appreciate the bonus you offered to use your company. But it was not the fact that I was considering to change to a new gas company. What really determined my decision was Customer Service to hang in with all the calls back and forth. I am 82 years and using a computer does not work for me. Still having a problem with signing the Lock In Price because I have to sigh the agreement by using the computer and sure enough when I tried to sign by using the computer it would not work. So now I have to call back and see if someone can help me. Annette Lane #Phone number removed