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based on 4083 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you so much for your review! Looking forward to working with you again.
The products are safe for my pet and toddler. And the service technician was extremely helpful, respectful, and kind. His name was Marcus Smith and he was the nicest. Great service!
Thank you for your review. We are glad you were pleased with our service. Looking forward to working with you again soon.
Friendly and did a great job
Thank you for your review.
Good customer service, different system appears to remove stains/soil better, price was competitive with others
Thank you for your review! You're absolutely right about our system. We have a patented system that no other carpet cleaning company can use. It's what's separates us from everyone else!
Awesome
Zeroes did a fantastic job cleaning our carpets. We have used them twice to clean carpets on both levels of our home. Technicians were very professional; called 30 minutes prior to arrival, used corner guards and shoe booties to avoid tracking dirt in the house, explained all questions I had in a courteous manner and left our carpets cleaner the they have been using other companies. The owner even followed up with me to ensure I was completely satisfied. Don't waste your time with other companies, they won't come close to Zerorez!!
Wow! Thank you so much for your amazing review. Leaving this kind of good impression with our clients means so much to us. We're so thrilled that you were completely satisfied with our service and are looking forward to working with you again in the future.
Lower fees. You are very expensive !
Safe, non toxic, quick
Thank you for your review!
Zerorez is the only company I will ever use to clean my carpets again. I don't remember the guy's name who came to clean the carpet, but he was great. I was so pleased with the job he did that I had to give him a hug before he left. The process Zerorez uses is by far the best I have ever seen. None of the companies we have used in the past compare to Zerorez.
Thanks for opening my eyes to what clean carpet looks like. I will definitely recommend your service to everyone I know.
Peg Little
Thank you so much for this amazing review. I'm so glad we were able to exceed your expectations. We enjoyed working with you and can't wait to see you again in the future. Thank you!
Great service. Very helpful and friendly. Good job!
Thank you so much for your review. We really appreciate hearing back from our clients. I'm glad to know everything worked out well.
Technicians were on time and friendly. Work was done quickly. Carpet looked clean and wasn't too damp.
Thank you for your review! We're so glad you were pleased with our service. Looking forward to working with you again in the future.
The technician was wonderful. Best of all, my carpets look and feel really clean. It's the best job I have had done - and I have used Stanley Steemer, Sears, etc.
Thanks for your review! We are continuously working very hard to be the best in the business. Glad to know you were happy with the results.
No chemicals
Prompt service. Site cleaned up, personable, and reliable.
Thank you for your review!
Professional service and excellent results. 15-year old carpet looks brand new!
Thank you! Glad everything worked out for you.
Very professional, fast, eco-friendly, and excellent results.
Thank you for your review!
Dries quickly,cleans well, does not make my carpet wrinkly after cleaning. Had a brand name company clean my carpet and it was wavy and wrinkly until it dried. My tech Marlyn was polite,quick,professional and friendly. I am pleased with the results
Thank you so much for your review! Glad you were pleased with everything. Until next time!
Our carpets looked beautiful and there was no chemical smell afterwards and there was not a long drying time. I am planning to have you come back to do the upholstery.
Thank you so much. We look forward to coming back.
The technicians were both very polite and professional. The price that I paid matched the quote that I was given over the phone. (There were no surprises with the price.) Best of all - my carpets look like new again!
Thank you! I'm so glad you were pleased with our service. We work hard to set expectations up front so that there are no surprises. Looking forward to working with you again.
Good Last name removed, timely.
Thank you!
Arrived on tim; explained the plan of action and then executed thoroughly and efficiently.
Thank you so much for your review! We look forward to working with you again in the future.
Was very professional courteous and knowledgeable. They explained all the processes and my options to me and made sure that I was satisfied with the job before they left. I would highly recommend your services.
Thank you so much for your review! We pride ourselves on making sure every employee is not only well educated about our cleaning process but is able to share that knowledge with others. We are so happy that you were pleased with our service, and we can't wait to work with you again!
Fast drying and courteous service!
Thanks for giving us a great review. We work really hard to ensure that your carpets dry as quickly as possible! We look forward to your next appointment. Thanks again for choosing Zerorez!
I thought the carpet was beyond cleanable after so many years, but the Zerorez process did an amazing job. The service technician was one of the nicest contract/service technicians I've ever had do work in my home.
Wow! Thank you for giving us such a fantastic review. I'm so glad we were able to exceed your expectations! Your opinion means a lot to us and we look forward to working with you again in the future.
Sincerely,
Zerorez Management
I am very happy with the cleaning of my carpets. The only thing I didn't expect was how long it took to dry. Now, knowing that, I'll take that into account when I have them cleaned the next time.
Very professional and pleasant.
Hello Julie,
Thanks for giving us a great review. We look forward to your next appointment. Thanks again for choosing Zerorez!
Everything was excellent, from the product to the service men.
The fact that it is chemical free! I have sensitivities to chemicals. It also got my carpets cleaner than the last time I had the carpet cleaned by a regular carpet cleaner using chemicals.
I'm so glad to hear that we were able to exceed your expectations! Thank you for the great review. We look forward to your next appointment!
High traffic areas still show quite a bit of dirt. I've never used Zerorez but the commercials sold me on it. I expected it to get those areas cleaner.
We sincerely appreciate your feedback. Thank you for giving us the opportunity to come back to your home to make it right. As we discussed in person, it looked like we needed to extract the residue left behind by previous cleaners that have been to your home. We look forward to receiving your updated feedback now that we have met your expectations and we look forward to serving you again.
I like how the product is administered without chemicals and just a true deep water cleaning to the carpet. I like how john and Marcus handled the detailed areas of carpet cleaning in my house. I also like they technically explained their product in terms of its full value to my particular application. If you care to promote, please just use J. Robb as my name.
Thanks for giving us a great review. We appreciate your wonderful comments, and we look forward to your next appointment. Thanks again for choosing Zerorez!
Quick drying time and effectiveness of product for removing stains. Luis was friendly, honest and helpful.