- Phone: 703-382-1221
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based on 4083 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you! So glad to know you were pleased with our service.
There's no smell! You came back the day after our original service to fix a small issue. Thank you!
You are so welcome. We're glad we were able to leave you completely satisfied. Looking forward to working with you again sometime in the future.
The test shown gave comfort knowing no chemicals were used. The service was excellent!
Thank you for your review!
We loved the outcome of the carpet cleaning. The best part was that the quoted price didn't change and no one tried to sell us products that we didn't need. Luis was extremely professional, curtious and knowledgeable about Zero Rez products. It was a pleasure doing business with him and we look forward to having them back for future cleaning projects.
Thank you so much for your review. We look forward to working with you again!
it works great service the owner Luis is awesome!! the staff is awesome!!
Thank you!
Marcus was very professional and did a great job!
Thank you so much for your review!
Trustworthy, knowledgeable, friendly and capable owners/staff.
Efficient and courteous. Work completed in a timely manner and as explained/described.
Very pleased. I wish all businesses were run as well as yours.
I will highly recommend Zerorez of DC/Metro and Luis and Lindsay Padilla.
Thank you for a job very well done and best wishes for continued success! :-)
Lindsay, it's fine to share my comments and first name, First name removed, publicly. Please DO NOT publish my surname, Last name removed. I prefer to have my name on WWW as little as possible. Thank you!
Thank you so much for such an amazing review! We are so happy to know that you were completely satisfied with our service, and we hope to have the opportunity to work with you again in the future!
Carpets look amazing and tried very quickly. Technician was very friendly and helpful.
Thank you so much for your review!
Pet safe.
Thank you!
quick... neat... and it got rid of the skunk smell that was plaguing me... I'd call that a good experience. Thanks.
Thank you so much for your review. Glad to know the air duct cleaning got that pesky smell out for you!
Luis was extremely friendly and professional! I love that no harsh chemicals were used to clean our carpets.
Thank you! We're glad you loved our process as well as our technology. I'll be sure to pass the compliment along to the tech.
Marcus was so personable and very nice! Our carpets look amazing and I will definitely be recommending your services to anyone who asks!
Thank you so much for your awesome review! We were happy to serve you. Looking forward to doing it again sometime in the future.
Arrived on time, earlier than I thought which was great, Marcus was a gentleman and professional, really took the time and did a great job, will definitely use Zerorez again.
Thank you for your review. We look forward to working with you again.
Being on time for appointment Cleanliness and professionalism of technician
Thank you!
This product was new to us but the services provided by the owner of the company was outstanding. He is a very respectful and hardworking businessman. I applause his dedication to ensure customer are happy even if he has to come out and do the service himself. I highly recommend this company to anyone who wants to give small business an opportunity.
Best regards,
-Pheng
Thank you so much for your review. Everyone we employ including our owners are very committed to our clients and are willing to do whatever it takes to make you happy. So glad to know you were satisfied with the service.
Easy and quick to make a reservation. Prices were good. Technician on time, friendly and did the work very fast.
Thank you so much for your review!
The ads are right. Zerorezdoes make a carpet look like new--even one that is badly stained
Thank you for your review! Please feel free to spread the word! We will get your carpets looking like new again.
Very responsive, and no chemicals.
Thank you!
I had the service done on my hardwood floor in the kitchen which was in pretty rough shape. The end result was dramatic. This is the perfect product and service to utilize when getting the house ready for a holiday or even to put it on the market.
I was so impressed with Luis Padilla, the owner, who is a very capable and forthright young man. He was a pleasure to deal with and I highly recommend his company for your hardwood floor cleaning. Lastly, there was never any aggressive sales pitches or follow up phone calls. Luis came out, gave me the estimate and left it to me to contact them if I wanted to schedule the service. I highly recommend this fine young company to anyone seeking a good quality floor cleaning and treatment.
Thank you so much for your review. The feedback you have provided helps us so much to know what we're doing right. We're so glad that you were happy with the service.
Our technician, Marcus, was amazing! Our carpets look brand new.
Thank you! So glad everything worked out well for you.
Odor free, no residue. Tech was very friendly, careful and accommodating. Changing if our time was very much appreciated. Customer service very high quality.
Thank you so much for you review. We appreciate every word.
Carpet cleaning came out great. Service technition punctual, friendly and spend the time to do a great job.
Thank you for your review!
Service was fast. Marcus was great and very courteous
Thank you for your review!
The products/services had been delivered exactly in the same way that they have been advertised on WMAL. What is not mentioned is the excellent customer service of Zerorez, and that for me is extremely important. Thank you Zerorez.
Wow, thank you for your excellent review! We do our best to provide the best customer service from beginning to end. So glad everything worked out well.
That you were able to get rod of pet urine odor
Thank you! Our pet treatments work wonders on those pesky pet odors.
Natural, pet friendly
Thank you!
The technician, Lewis, was wonderful. He explained the whole process and did an amazing job. My carpets look brand new. Also, the tile cleaning in the bathroom is fantastic and surpassed my expectations. I will definitely recommend Zerorez.
Thank you so much for your review. We make sure to hire only the best technicians. So glad everything worked out well for you.
The carpet came really clean without a lot of fumes. The technician was very nice and professional. He did an excellent job.
Thank you for your review! We are so glad to know that our technicians are leaving such a good impression. Looking forward to working with you again.
They are on time and it is easy to make appointments. They really do get the carpet clean. Best carpet cleaning ever!
Thank you so much for your Review! We do our best to make scheduling as easy as possible!
Quality product excellent service. The complete package. Efficient and timely.
Marcus Smith and his assistant (in training) were great! They came and explained what they were going to do and how long the services would take and were prompt. 100% over the top of the phone and scheduling service.