What our clients think of us!

On time, efficient and courteous technician

Beyond my imagination is how clean my carpet is compared to the state in which they were. Thank you.

Name removed

Great customer service, and the service tech was awsome, the whole process was smooth and easy

Did a good job.

Prompt scheduling

The first person sent to clean my house did not do a good job...however, the second person did excellent work!

I love the face that there's no chemical smell.

The technician was very efficient and did a terrific job.
He wore shoe covers and left the house in excellent condition.

He was able to get stains out that I did not think could be eradicated.

Very pleased! Highly recommend!

Great service. Would recommend 👍

They cleaned my sofas. They look much better and brighter!

Jarred was incredible. He worked very hard on getting our extremely dirty couches cleaned and did not give up getting those tough stains out. He was very courteous, kind and respectful. He informed me on what I needed to do in the future to keep them clean.

My couches I thought about getting rid of, due to how they were looking, now look almost new.

Thank you Jarred.

The price is getting very expensive especially for anything extra.

Have your technicians wear coverings over their shoes.

Zerorez again did a great job! I am always surprised at how clean and like new my carpet looks after a Zerorez cleaning.

First, the cleaning was rescheduled last minute because a commercial job took priority. When they did come the cleaning was not performed well due to the equipment breaking. The workers waited over an hour for the back-up van to arrive and ultimately rushed to finish the job. I was grateful for the offer to return to finish the job properly however our toilet overflowed the evening of the cleaning and black debris and hair consistent with what came up from the floor appeared. Given this I requested a full refund as I was so disappointed from my experience and did not want any possibility of more debris being flushed down the toilet. I was told on the phone the morning of 1/22 that I would receive a full refund. I called yesterday (1/29) to check the status and was told that they are not sure if I can get a refund and I will need to call back. I am truly disappointed and frustrated. The woman I speak with on the phone is very kind and professional however it doesn't change the negative experiences I've had.

The products work very well to clean and make it smell nice and the service very good

This company is responsive, thorough’ affordable. I’ve hired them twice

Communication and pricing is always good, and the carpet looks great.

Carpet cleaning professional was friendly and helpful, and did a FABULOUS job.

We had the house cleaned Dec31. There were brown spots left and the basement was dripping wet. My husband called to have the guy come back . No one called back. Not Happy!!!!

Don’t like to be pressured to buy extra services, I.e: fresheners that didn’t even last a day.

I am very happy with the service I received from Zerorez cleaning company! Jarrett did a fantastic job cleaning my carpets when I moved out and I would definitely recommend this company.

Good people. Always on time. Been using the services for over 5 years. Don't intend to change. Great prices for the Holiday clean up. Highly recommended.

Great customer service

The representative sent by your company was customer oriented and performed a very good task. However, some corners of the rooms and stairs were not done to my approval. If and when the machine cannot fit small areas, then provide some type of brush and/or cloth with the solution to clean those areas.

The tech was very nice and a hard worker. However one of my sofas has a lot of water spots. I am not sure what happened.

Very professional rep

Dedicated and professional.

The quality of the work is exceptional. Our carpets look like new, especially compared to those small areas that we did not have cleaned. Jarrett Franklin, the technician was extraordinarily professional— knowledgeable, competent, patient, and thorough. He completed his work quietly, with consideration for family members who were at home at the time. I would recommend Zerorez without hesitation and suggest asking for Jarrett as the technician. We certainly will when the service of Zerorez is needed again.

Thanks so much, Zerorez! We are very pleased with all seven rugs you cleaned. They look great and are odor free. In fact, they look so inviting that the dogs are happy too, and probably eager to get the rugs all funky once again! So I’m sure you’ll hear from us in the future. It’s so nice to find a company that does such a professional job.

I wish the person on the phone who scheduled my appointment had clarified that a sectional is more expensive than a couch. She did not ask me what kind of couch I had when I said I wanted to have my couch clean, so when the service man came he told me its more expensive, and I wasn't budgeting for that.

That said, the service was excellent by Luis. He did a great job and was super professional.