- Phone: 703-382-1221
- Visit Website
based on 4157 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Technician did a great job!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Booking over the phone was efficient. The technician came on time, even a little early. The small rug cleaning in the van took a half-hour or less. The rug dried over night and looks fresh and new.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations from start to finish. Give us a call back for your next professional service.
Everything was very smooth and professional. We have an event coming up shortly, ZeroRez was able to fit us into their calendar pretty fast and get our office clean and ready for our event.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
The service was exceptional, my carpets were cleaned to perfection.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
It was very important to me that you gave me an appointment to return to my home and give one small area another application because the blood did not all come out. The second application worked! Thank you! I definitely will spread the word to my friends. First name removed
Thank you for your feedback and review. We are pleased to hear the second application worked on this particular spot. Give us a call back for your next professional service.
Definitely would recommend this service. No smells no residue. My carpet feels fluffier and the service was great. 100% recommend.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
The man who serviced our home was kind and efficient. But I did feel he came in with a strong plan to voice a smell issue before even entering. It got to a point that it was borderline insulting. Our home is beyond clean and empty of furniture. On a professional level, I feel he could have sold the $60 PER ROOM (I was under the impression that it was only an additional $60 to our 414.) if he was more patient and direct. II would NEVER have chosen 6spaces. He would have had a much more satisfied customer if he allowed me to think it over and pick a couple rooms. Over 700 is outrageous
Thank you for your feedback and review. We apologize the technician made you feel that way it was never the intent. Most of our technicians do not have animals so are easily able to identify more smells when it comes with clients' pets. As far as pricing and we are talking about 1 room yes, it would have been $60.00 if the technician and you are talking about multiple spaces it is additional. Give us a call for your next professional service.
They do an amazing job in getting your rugs looking good and clean in a short period of time at a reasonable price. There is no problem in getting an appointment.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
He was very thorough and did an amazing job
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Excellent job!!! My carpets look great and my home smells fresh.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
I have sent a email with my feedback and nobody has responded yet.
Thank you for your review as we spoke with you on the phone regarding concern due to cost as the basic clean was not going to help with the darkening of the carpeted area.
Extremely professional and provided us with information that we previously had not been aware. Our sofas and chair should be dry cleaned, which they did. The technician carefully read the furniture tags. The results were wonderful.
We've used Zerorx before with the same professional results. So easy to deal with and a pleasure to have in our home. We highly recommend them to anyone would wants a professional service at very reasonable charges. They are the only company I will use for the care of my upholstered furniture.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
I have used you many times but this time i was so dissapointed by the service i received they complained i had to many steps almost let my cat out and left the cat puke and laundry detergent stains still remaining . And carpet was dry . I used them for many years . They lacked customer service
Thank you for your feedback and review. We apologize you were not happy with your service getting the stains out of your carpet. Stains depend on how long it has been sitting in the carpet fibers and the particular cause.
Professional, expedient and affordable!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Your services really deliver. We needed carpet cleaning and we got it -- our carpeting looks like new and it smells fresh, no trace of chemicals or scents. The technician was courteous, competent, thorough and efficient. Excllent service
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
On time and professional!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Technician was on time and courteous. An overall great experience.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Excellent service and got up really bad stains.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
The carpets look renewed and fresh. Customer service from the scheduling to the cleaning was fantastic. Pleases with the experience and would highly recommend.
Thank you for your feedback and review. We are pleased to hear from start to finish you had a fantastic experience. Give us a call back for your next professional service.
Great fresh clean that renews carpet
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Technician was kind and professional. He worked quickly and efficiently. Good job.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Your cleaning product really works. Red wine staining completely gone from a beige carpet.
Service was excellent. Raheem showed up on time, explained the process, welcomed questions. Arrived on time, finished quickly, perfect result!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
The technician was professional and did a great job
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Everything was done very well and Luis is always so pleasant and helpful. He does more than is necessary but I appreciate his thoroughness.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service
I have relied on Zerorez for many years, always reliable, efficient and effective, and very pleasant. Thanks very much! 4/23/2026
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
I've already submitted a review. Don't like repeating requests
Thank you for your review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
When the service man called in with a problem which would take time to solve whoever he talked to said walk away because there was a bigger job waiting. They tried. To dismiss me as unimportant. They told him that I wouldn’t have to pay. Of course not bec he didn’t want the man to finish the work
Thank you for your review.We apologize you felt that way but that was truely not the case. We appreciate all of our customers and try hard to make sure everything runs smoothly. We were pleased we had a solution to help accomodate for your same day service .
Dale City Baptist Church, appreciated the professionalism in the initial engagement as well as the follow-up calls to inform us about arrival times etc.
The team was very knowledgeable, amiable, and efficient. We are very pleased with the great job they provided.
Thanks'
First name removed
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations from start to finish. Give us a call back for your next professional service.
Zerorez has consistently done a good job of communicating price packages and convenient appointments. I like the way they reminded me of what we had done last year. Raheem Richardson arrived right on time and did an outstanding job.
Thank you for your feedback and review.We are pleased from start to finish you had an excellent experience. Give us a call back for your next professional service.
Great service. Great price. Outstanding customer service