- Phone: (843) 760-0404
based on 876 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Job well done and very friendly staff
He was on time. Very polite. Didn't rush the job like he had to get to his next job quickly and answered questions. Only regret is I didn't know you could stretch carpet or I would have had him do it.
Dependable. Carpets look great after SMC has been here. Jermaine Dillard, Tech., a very efficient worker.
Chris does a beautiful job on our rugs! The whole staff is polite and very accommodating and efficient!!
Thorough and professional. Service rep (Chris) was dedicated to providing a great customer experience.
Professional and great customer service.
You are prompt for appointments, your technicians are neat and courteous and the carpets look great when they are finished. OH, I love the rose
The great job your company does
The courteous professionalism of Jermaine.
The quality and thoroughness of his work.
How great my carpets look despite a perennial cat problem
How easy it is to schedule a cleaning and how reliably the appointment time is kept.
And I gotta admit, I love the rose.
service and tech was friendly
Fast response. Thoroughness of cleaning. Attention to customer requests and needs. Not a sloppy, rushed job.
The technician that cleaned our floors was extremely friendly and worked diligently to get the job done. He did all of this despite the fact that the paperwork did not indicate that he would need different supplies to remove the Orange Glo from our floors. He took the time to drive out to meet someone to pick up the extra supplies he needed, then returned and worked for 7 hours until 9:40 at night to finish up the job! Because of his dedication and commitment to complete the job and do it properly, we were able to list our house on the market the very next day. Thanks for the hard work!
My carpets had some very bad places and it looks like new carpet now.
Carpet looks clean and freah
promptness and competence
Fast,professional,affordable
Very knowledgeable and willing to please
Always on time, predictable & great outcome, helpfulness by techs, friendliness of staff.
They are prompt when coming and quick doing their job and do it well. The yellow rose was a nice touch too! How did you all know yellow roses are my favorite?!!
On time, price was good and did a good job
Thorough job and technician took pride in his work. Very knowledgeable.
The guy that cleaned the carpet did an excellent job. My carpet has never looked better.
Paul is professional and does an awesome job!
Germaine came to our house. He has been here before. He's very friendly and good at what he does
Technician was excellent. He went out of his way to do an excellent job. He's the best we've ever had.
Prompt and friendly and do a good job.
great result
Easy scheduling. Courteous service. Excellent results. Appreciated Scotch Guard treatment as part of minimum service. Appreciated Interest in my satisfaction with service.
Carpets look brand new when you are done. Jermaine and Paul are excellent and very personable.
Paul! He is the associate we always request and he never disappoints.