Member Testimonials
The facility and and staff are top notch. No social pressure like so many other gyms.
Great Facility, Fun Exercise Classes, Friendly Personnel!!
Very spacious and clean! More equipment available. Had a great experience.
Wonderful friendly staff, clean, and current machines
I love the staff. So nice. And the equipment.
I love to work out upstairs. All the trainers are very nice and friendly. I love to swim but the 2
life guards don't even speak to me because I complained to their boss about their rudeness.
I am an old lady and like there are people of all ages and shapes and no one says anything negative.
Friendly staff, huge facility with plenty of equipment and class availabilities.
The staff, the clientele, and the equipment are excellent — every workout at Defined in a pleasant experience.
I love the combat and pump classes. Group trainers are very motivating and encouraging!
We love the space at this facility and variety of equipment.
Everyone is really nice and friendly!
I really love the Metro club. Friendly front desk. Members are nice! Instructors are amazing. Always a good workout and fun time!
Excellent care and camaraderie!
plenty of equipment, friendly staff, it's clean and well lit.
I enjoy the open space at Juan tabor facility. The staff and people are very nice.
great classes and excellent staff
I like the variety of equipment available to use for workouts as well as the classes offered. I just recommend this gym to someone today.
It is very clean and the classes are awesome!
Pleasant staff, nice selection of equipment and classes.
DF is a very fine maintained place to get a good workout.
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I like the instructors, location, employees and other gym members.
Plenty of machines, classes, everyone is helpful and considerate.
It’s like belonging to a social club. Drink coffee work out and socialize with our friends.
Classes are good. Love descriptions Colleen provides with her pilates!
Gym is very clean and staff very friendly and helpful.
The professionalism of the instructors for the classes; the choices of classes and the classes offered.
Clean gym and the ladies leading the core class I did were super awesome
The Men's Health club, The exercise area up stairs. ST Luke Rehab when I need it. The indoor and outdoor pools,
Dealing with the Handicapped young people who always say hello and shake my hands, most of them will talk to me some remember my name. They make my day.
Parking is becoming a real problem. Not enough disabled places. When we calculated the number of places we had 8500 members, Now we have over 16000. We need more
Specifically the juan tabo location Gym is great management is wonderful led by Eric the store manager who is amazing. I have been a member since. 2004 how Ever , the on site trainers specifically your lead trainers need vast improvement in customer service and gym etiquette. The trainers are extremely rude and should be trained properly on how to speak, treat and show gratitude to members of the gym. I work for the BBB and i highly recommend attending to this issue thank u defined member.
Barre, sprint cycle and yoga are all awesome! My daughter loves the childcare play area. The girls at the salon and spa all do great work!
The pool