based on 177 ratings.
What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
OTF is a beginner friendly, full-body workout. The staff is incredibly kind and helpful. The coaches are motivating and take the time to answer any questions.
Ils sont inclusifs, ouverts à tous.
Christine was amazing!!
New and different comprehensive workouts everyday!
The coaches are so supportive and push you to do your best and go the extra mile!
Really everything! I have nothing negative to say. The individuals behnd the desk to the trainers on the floor are exceptional instructors with an encouraging spirit.
Thank you Orange Theory! You can truly make a difference in our health and well being.
Anita Potter
Great instructors.
Coaching turnover rate is a little concerning. My other OT gym has a very stable coaching staff
The instructors and the variety of exercises.
I think we need the new treads. I am going to different studios because I like their treadmills better because I am short and like to see over the screen while running.
It's a very efficient workout, getting in cardio, lifting, and rowing all into an hour!
The friendly environment, some coaches remember you by your first name which I find that to be very cool. You don’t get that one on one coach relationship in other gyms unless you pay for it.
I like the intensity of the work out, makes me have hope that I will be able to loose some weight
The coaches!! Coach Megan and Coach Char are both fantastic. Their energy and enthusiasm is my favorite thing about Orange Theory!
Friendly, knowledgeable and inviting coaches that make an effort to learn your name.
The variety of workouts
The music
The simplicity of workouts (easy to start from nothing)
The feedback from the app
The use of heart rate monitors
It’s all great!
Very intense and funny!
Friendly staff member . Always ready to greet us with warm smile and super welcoming.
The family members of OTF Newmarket are just
Unique individuals of their own .
Team workout at its best along with amazing , knowledgeable and supportive coaches.
I love the coaching and that it mixes cardio and strength. Love the variety each workout offers. I would love to see more opportunities for a 3:15 or 3:30 pm class during the school year as I am a teacher.
The coaches are great! Love the various routines and different exercises.
It is crazy that people that have been with you for over a year are paying more for the unlimited membership than new people. The studio does nothing extra. If you look at other studios on social media they have all different kinds of contests and events at their studio. Only recently has the studio been clean. It is usually very dirty and borderline gross. When equipment is broken it takes months to get it repaired.
Hiring Nick as the head coach is a step in the right direction. Please keep making smart decisions like that and the score will go up
It gives me a whole body workout in an organized hour.
Full body, mix of weight lifting and cardio
Friendly, professional and knowledgeable Staff provided well above average customer service, along with a very clean studio, made my one hour workout the most effective and enjoyable workout to date!
I especially appreciate the one on one coach instruction to ensure I am doing the workout correctly.
Amazing workouts. Knowledgeable and motivating coaches. Staff is friendly! :)
As a teacher, I have to be “on” all day. It’s nice to show up to workout and not have to think. The entire hour workout is planned down to every second. And, of course, it’s always a good workout. What’s better than a finished workout?
Great energy from the instructor! Fabulous music! Nice staff.
Nice space, high ceilings, clean.
It makes hard not impossible.
It’s always a challenging workout with great, motivating trainers!
always different, never the same.
coaches show floor exercises and you can refer to the monitor
the music! motivates you.