based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Estimate was double others- way out of range
Your sales representative, Tony was professional, friendly and efficient. He was able to give us an estimate and detailed information on what work to be done. The cost of the project is higher than we anticipated but I liked the confidence Tony projected. He left us feeling like his crew could complete the job to our satisfaction.
The people I dealt with were attentive to all my questions
Salesman did a poor job communicating the product details compared to others we had met with. Although your windows were essentially in line price wise, it would have been difficult to make decision based upon their interaction.
So far they seemed to be clearly focused to our needs and have acted quickly to resolve our issue
Estimate was twice the cost of a competitive bid.
So far I have been happy with your attention. Get back to me once I have the windows.
This is much more than we are willing to pay.
Thank you for coming out.
Too expensive.
The price is a bit steep for what we were looking for
You have yet to send me a estimate.
Too expansive
Not enough product selection
Not enough choices
Salesman was genuine and knowledgeable. We enjoyed his presentation and his thoroughness. His non pushy salesman is exactly what we wanted. We dreaded getting a quote bc of previous pushy salespeople in your industry.
Service request to repaint door repeatedly ignored. Poor communication between Woodland and Woodland’s repair contractor.
Three days from estimate visit to receipt of proposal makes me question timeliness.
LOOKING FOR A FAVORABLE EXPERIENCE ON UPCOMMING ROOFING JOB
You didn’t Show up for the appointment Saturday morning and didn’t contact me until Monday and then only by email.
I have 3 other companies that are showing up for original appointments or contacting us in advance by phone to reschedule
It was a instant response back we set up a meet up to discuss my project. Then the next day the salesman was at my house right at 5:30. I had a 5:30-7:00 window and did not have to wait around wondering if he was coming or not.
The contractor I spoke with says he can deal with my insurance company and make sure he gets paid. That sounds good to me because I don't follow how they evaluate the contractors invoices.
Very professional and honest.
Your pricing is ridiculous.
The first visit was completely unhelpful and Beltway actually sent me a message suggesting a follow up, which i scheduled and then the technician did not show up and when I called the main office there was no explanation. Thorough waste of time.
Searching for a less expensive product. If none found, I will return to BB as I have a month.
Sales agent Tom was excellent . He represented blind enclosed patio doors ,different glass
features advantages, wood & vinyl features & etc. The product I would most likely have
preferred, was too over my budget. I have been a long time graboyes customer , and the quote
was still out of consideration. If the economy ever settles .I shall continue to make Graboyes
my to go window & door shop.
Dave was prompt, informative, and very knowledgeable.
Prompt fast service
I have a few questions I would like to ask Mike. I emailed him over the weekend asking him for a good time for us to talk.
Not in my budget
good customer service
Very knowledgeable and helpful. Felt like I was in good hands