based on 6957 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I will complete this once the work is completed!
Quality and professional
Requested a quote to replace a flat roof and kitchen cabinets. Never came for an onsite assessment of the roof but estimate was 2x that of all other estimates. Never received estimate on the kitchen cabinets.
here price was to high
Cost
The representative was timely, professional and made recommendations to meet my needs .
Honestly and professionalism. The estimate was very detailed.
I liked the guy. It was the most efficient appointment I have had yet and he had the best vibe.
Rep was on time very pleasant listened to what i wanted to be rebuilt gave estimate before he left and explained the time period in which job could start and completed
Joshua was phenomenal. Since we need custom size patio doors. The cost between 7 and $8,000. makes us have to stop and really think about the investment especially if we are not sure how long we will live here.
Joshua was wonderful explaining everything, we are in a need of a new roof and that might have to take precedence.
Your staff is phenomenal!
Your estimator never showed up for appointment nor called.
Yes, price.
There has been an immense lapse in communication. Allied Restoration came out to do my roof inspection after a significant delay and there has been no follow up in terms of their assessment. I need this assessment so that I can make a decision on next steps. I am extremely disappointed with your service. Excellent customer service is important to me and Allied Restoration has failed in that regard. Communication is the baseline for good business practice and Allied Restoration needs to do a better job with communication and follow up with customers.
Marcia is really nice and helpful!
Aaron came over to evaluate the project. Discussed the project. He indicated an estimate would be available quickly (that evening) I actually thought perhaps a few days. No response to date.
I’m looking for the cost of material and labor in an estimate not measurements and abstract costs traceable to neither labor nor material.
Responsive to every call we have made to them.
I was informed that the project manager would get in touch with me about the scheduling of the work that we discussed and I did not hear from him or anyone going on three days after I was informed that I would know something regarding the work to my home. I made a cash deposit.
The guy who came out was beyond fantastic! I didn’t feel like he was a salesman, but he educated us about the company and the products. He didn’t pressure us at the end at all like most do, and I really appreciated that the most!
The landscaping estimate was about three times higher than that from a known competitor.
Price was much much higher than expected.
So far the service has been good and I’m excited for you guys to do the work
Joe, who was sent to do the eval thought I wanted the "wood" floor refurbished. He said to the renters that it was at least 10 years old and recommended resurfacing (shaving it down) and applying several coats of polyurethane to the tune of $4000 plus. It is an engineered baboo which is not even 2 years old! When he found out what I wanted, he got very grumpy and disagreeable and said he couldn't help and that I should speak with Stacy. We all think he's very hard of hearing. Maybe he's not the best person to interact with potential clients.
I reached out to Stacy, whom I had spoken with the night before because no one showed up to our appointment. He was very apologetic, courteous and professional. I explained again that I wanted to have the floor repaired as it was new but had soft spots. I got an email back explaining what might be done. I responded and asked for an estimate but have not heard back. It's been 3 days.
If they can't do it, I can understand. I would just like to ask for respect in an answer.
I have not heard from Dave Friia on cost and details of porch/tree removal. My phone # isPhone number removed475
Great communication. On time for appointment. Listened to my concerns.
Professionalism, that you always come out to quote. That ultimately, your estimates are consistent with other service providers.
Your knowledgeable and professional representative
Beltway Builders will tell you exactly what it takes to repair or replace your problems. Additionally, Beltway Builders will provide options to best fit your budget. I was more than pleased with the work they provided. Any concerns or issues you may have is immediately addressed.
The original estimate arrived without a price. The estimator resent. Same problem.
The verbal price was about 50% than three other companies I have bids from.
Prompt response