based on 6948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service
no comment
First the quoted price grew after the rep left which was on a lob that was mostly labor and just seemed way to high.
Too expensive
Very professional.
Because of the multiple negative reviews online, I cancelled my appointment and am no longer interested in using this company for any home improvements.
Your sales rep left the possible job rather abruptly and never sent a estimate. Very disappointed in this type of behavior. This could have been a $15000.00 job mostly labor.
Overpriced.
As a manager of a Home Depot I am aware of the prices of supplies needed for this estimate. I understand labor is expensive but this quote was outrageous.
a breakdown of product cost and labor would be helpful.
The Rep arrived on time, evaluated the problem and gave me a quote via email in a fast fashion, the Rep was very professional thorough and friendly.
The staff were courteous, professional, punctual and responsive.
N/A
I like the versatile range of work that can be done by beltway builders and I appreciate the thoughtful process of developing a plan for my renovation.
Reschedule an appointment technician never showed up never called
We're just in the beginning stages of an upcoming project, but the communication and professionalism of our contractor, Jim, makes me feel confident moving forward.
Dave is staying in regular contact.
Prompt response
I will complete this once the work is completed!
Quality and professional
Requested a quote to replace a flat roof and kitchen cabinets. Never came for an onsite assessment of the roof but estimate was 2x that of all other estimates. Never received estimate on the kitchen cabinets.
here price was to high
Cost
The representative was timely, professional and made recommendations to meet my needs .
Honestly and professionalism. The estimate was very detailed.
I liked the guy. It was the most efficient appointment I have had yet and he had the best vibe.
Rep was on time very pleasant listened to what i wanted to be rebuilt gave estimate before he left and explained the time period in which job could start and completed
Joshua was phenomenal. Since we need custom size patio doors. The cost between 7 and $8,000. makes us have to stop and really think about the investment especially if we are not sure how long we will live here.
Joshua was wonderful explaining everything, we are in a need of a new roof and that might have to take precedence.
Your staff is phenomenal!
Your estimator never showed up for appointment nor called.
Yes, price.
Professional opinion.