based on 6948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He came, saw the job, took some pictures and said he would send an estimate. I never received one.
I had (2) questions on repair of another window when Joshua came to quote the patio doors. Didn’t here anything so my wife and I stopped in the showroom on October 31 and got my questions answered. I also asked for information on the Marvin patio doors that were quoted. I was told to contact my salesman and he would advise what information is available from Marvin. I want to know if there is data from Marvin on the temperature differential from the outside to inside glass. I sent an E mail to Joshua on Oct 31 regarding this information request. I have not received any response as of this writing. He may be trying to obtain the data from Marvin, but there is no confirmation he is doing anything. I can’t get any response to my questions.
That is why my response to your survey is that I am not likely to purchase patio doors from Woodland.
Yes, the price!!
attitude
How prompt the appointment was scheduled and how the sales rep tentative explained in detail the situation and how to solve it.
Price, wasn't the best out of 3 estimates
We like the safety feature of seeing the storm door locked.
Waiting 7 months for installation is still in question. We like your company, products and recommendations from customers. We are continuing our exploration to find an acceptable door, hopefully sooner than May of 2023. Don Last name removed
Am going over the estimates; you are approximately 30% higher.
So far, it's been the price and the sales rep we've been dealing with, Jack McGee.
The quote far exceeded other quotes and the amount quoted did not include an itemization, just a single amount.
The cost to do the work I want is prohibitive for me. I will end up doing the work myself and with other help.
Beltway Builders over priced the service I needed. They wanted me to pay $750 to replace slides (drawer rails) on 2 cabinet drawers; I could probably buy the slides at a hardware store for around $20. The whole experience felt like a robbery. I was insulted and disrespected. I will never deal with this company again or refer them.
Still would like to receive a written estimate and receipt for the deposit I made on Tuesday.
My initial appointment was great. Dave arrived early and we went thru everything that needed to be done and made a decision to move forward. Today Artic Plumbing came out. They provided me with an estimated time frame between 8am and 12pm. They did Not call to provide an update. When we called them at 9am they said I was the 2nd appointment of the day and they would arrive after 10am.
They did not call and provide an update and they did not arrive until after 2pm.
I need a contractor to show up within the window that they say. My hot water heater was installed but they did not have my water alarm to signal leaks that I was supposed to have.
Too expensive. Can’t do any custom work.
the plumber not having a tarp or a wet vacuum and spilling toilet water on my floor.
The quote was absolutely ridiculous.
Always look forward to getting prop service
The estimates I received are very high in comparison to the work requested.
Send instructions on how to get a permit and possible work estimate.
You were very prompt with your estimate. I am still reviewi g the others and will get back to you shortly.
Your estimator was very professional and kind and gave me all of my options.
Still getting estimates
Can’t get them completed and stay within the 7 day discount period
For a 3% off amount , can this be extended?
Too expensive
PRICE WAS TO HIGH AND THE MAN TOOK TO LONG TRYING TO EXPLAIN WHAT HE WAS GOING TO DO.
Simply keep in touch regarding the scheduling of the project services requested, thanks!
They do great work
When I search for a service online, your company contacts me when I have not asked to be contacted. Your rep appears at my house offering an unrelated service and is unqualified to evaluate the service I am interested in.
The gutters work great and the entire customer service experience is superior from estimator Gabriel, to scheduler Zoe to all the hardworking and efficient installers. All very professional and friendly.