based on 3424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ashley is GREAT!!! Elizabeth is also great!! Quit a bit of people at that location, Rosa & Austin, great team currently. Ashley is very particular....she treats each customer in a genuine manner. Each haircut she does, she treats it as a masterpiece!! Always a pleasure to go in and either have a haircut or my beard trimmed!!
You need more than 2 stylist working at a time. Lately, I feel like every time we go in we are facing up to an hour wait. I also wish that you could do "call ahead" where you can reserve your place in line when you know you are on your way to get a haircut. Other stores, similar to sports clips, do offer this feature. Otherwise, I am very happy with this location. The girls here are very friendly and they do a great job cutting my childrens' hair.
This location is run professionally and efficiently. Rachael did a great job of keeping conversation going throughout the haircut and allowed it to flow naturally as opposed to sticking with talking points or even sports. Also, she gave me a great haircut. I walked in long haired and looking disorganized. I left clean cut and feeling ready to take on anything. It may be a bit further for me to use this location instead of the Wesley Chapel store, but it is definitely worth the trip.
Staff was great!
The customer service
There is now a kiosk that you have to personally type name, address, phone#, and email on a mediocre device before getting your appointment. This is ridiculous. Took almost 10 minutes and then the stupid thing did not even work. Any where else in the world all that is needed is a name, in order to get a hair cut. Not all my personal information. Not only that but I have endless emails coming from sports clips (this one included). I only want a hair cut. I do not want to be part of your social media campaign and then have all my personal info sold so that I get even more junk mail. I will not be returning to Sports Clips and I will advise others not to go as well. My advise is to cut hair and that is it. NOBODY needs emails coming from a hair stylist everyday for the rest of their life. Absolutely ridiculous.
Ashley always does a fantastic job of scissor cutting my son's hair
I miss my old store and stylist !!!!
Sports were on the TV. The lady cutting my hair held a nice conversations and the shampoo was free with the first visit. The cut came out great and I will definitely recommend to others.
I think the new check in process needs a lot of work. I do not see how it helps the hair cutter or the customer. It is one more thing that I have to deal with instead of a simple hello and we will be with you.
The system is clunky and does not function as it should mentally or functionally.
Actually if Ashley moved salon I would follow her just to avoid that machine and have started now visiting other places to find the right new place without a clumsy check in.
the mvp price and product are phenomenal
Shelby was AMAZING . . . the best interaction I have had at a Sport Clips.
You need to hang onto her - the biggest problem I have with you guys is the turnover - seems to NEVER be the same people (for the most part) from one month to the next.
Shelby is AWESOME.
I enjoyed my experience and my 12 year old son really enjoyed the massage. I think the price was a little high compared to other services.
I've had good experiences and bad, depends on the stylist I get. When I find one that works for me I try to stay with her/him. Unfortunately, there is a pretty big turnover of employees. I think that is an industry wide phenomenon. Over all, the facilities are uniformly clean and the sports TV is a nice touch.
Ashley is the best. The entire staff is very friendly
They were very nice.
I am not too picky with my haircuts, but it always seems like the stylist is in a hurry and my hair ends up being uneven when I go home. For the price of the haircut, it does not seem like the best value.
Why no razor cut trim?
Sport Clips in North Dale Tampa is amazing. All the stylists there are classy, professional, and personable. I recommend them to EVERYONE who wants a haircut.
The check out process needs to be better. Waiting 15minutes to check out because my barber wasn't able to get to the register before others would jump on, is a little crazy!
Great atmosphere and better professionals running the place!
Elizabeth treated me like a king! Every step of the MVP was done to perfection. She even reminded me to come back for a free neck trim.
The stylist take their time and give you individual undivided attention. Hot towel facial and the massages are great. The extra money is well worth it!
Total ignored at the store after I had signed myself in.
Service at this location is top notch, and the staff is great. Elizabeth is the best.
I love the triple play and getting the scalp massage while getting my hair washed. Elizabeth was awesome and did a great job for it being the first time she cut my hair.
Relaxed atmosphere. No wait. Austin was both professional and accommodating.
Excellent customer service
I asked the stylist to leave my son's hair longer at the crown of his head, sort of a stacked look, and then about 1/2 way down the back of his head start fading right down to a "1" blade. I told her NOT to shave the back of his head all the way up to his cowlick. Only shave about 1/2 way... Keep the sides short, and about 3 fingers on the top in length. No hard lines. Everything faded.
I am always VERY specific because my son (13 years old) has a huge, extreme cowlick at the crown of his head. And he HATES his hair to poke up in the back like Alf-Alfa.
I may as well have just told the stylist to cut his hair like the special of the day. I had the pleasure of sitting and waiting for about an hour for my son's haircut, and watched her cut three people's hair in that time. Every haircut was essentially the same. My son came out with a wonderful looking haircut! It was faded nicely on the sides and in the back...but it was shaved all the way up to the crown of his head...no stacking to keep it longer in the back to weigh down the cowlick. The top is less than 1 inch long at the cowlick...and gets longer as it comes forward...it is a quite stylish look....but it is not what I asked for. When I told the stylist that I preferred the cowlick to be longer so that it didn't stick up....she told me, "it isn't sticking up". From experience...I know it isn't sticking up right then because it is freshly cut...but just wait...and sure enough....today....Alf-Alfa!!! My son kept asking me to fix it because today is picture day for his 8th grade pictures....and there is nothing I could do!!! I really just wish people would listen to me when I tell them how to cut his hair! I told her that it usually takes people about 3 times cutting his hair before they get it right....she told me to just wait and see...that this haircut would be different. I wish she would have been at my house at 6:00 this morning when my son was panicking!
The store that we usually go to closed on Dale Mabry in Tampa...and we went to another location up the street a few miles...I really would like to know how to get in touch with the stylist that worked at the closed location! She was wonderful!!
Your best "product and service" is one of your people: Ashley. The corporate part of your business is not important; by including the new, less personal sign-in "kiosk" (not really a Kiosk, but a computer station) The corporate structure is being annoying with this new feature. Another annoying corporate "feature" is the dumb payment system. Nowhere else is it as convoluted as at Sportsclips. WinnDixie's is seamless...stick your card in and you've paid. What is the problem with your system?
One excellent addition is the new padded chairs in the cramped waiting area.