based on 3416 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I REALLY enjoy the shampoo and scalp massage!
Your staff is friendly and accommodating.
I love my sons haircut every time however I d think it’s a bit pricey for a 11 yr old boys haircut
The barbers are really nice and have nice conversations!
Ashley is a great hair stylist and a very nice person
Clean store
Friendly staff never have to wait long but then again I’m never in a hurry because the atmosphere is tailored to the client with the tv showing sports and the friendly staff.but the best part? Elizabeth the manager. Great stylist and great spirit!
The 1st location I use to go to for 3 years went
through 4 different manager . Then you closed
the location after the hurricane . That manager was to be located in Carrollwood but
Then she quit....not happy with constantly
Having to get my hair cut by so many different people and not getting what I paid for on my mvp card....
Ashley, Rosa, and Elizabeth are amazing. Keep them! Reward them! Compliment them! Make sure they get great Christmas bonuses.
Rachel gave an excellent haircut and I would highly recommend.
Like the new online check in. Makes it easier to know when my stylist is working and cuts down on the wait time. I was having some problems accessing it on my iphone. It works well on a laptop.
Would love to be able to make an appointment. Sometimes the wait is very long with two children.
Melanie was awesome. She fixed my previous cut from another chain , perfectly. She also showed me the perfect product to style my hair. I had a great experience at your store in Northdale, Fl
Great haircut and very friendly staff, Ashley does an excellent hair style and beard trim.
Hire people who have experience. Rosa Martinez cut my hair a couple of days ago in Northdale Florida and it was the worst hair cut I have ever had! The back of my head is so uneven, she never even used scissors, she used a thinning tool. I never even asked to have my hair thinned, she used it without telling me! She was very ruff with my head and it felt like my hair was being pulled out of my head! In the back of my head there is a un-cut piece of hair that sticks out everytime I wake up because of her. She should be fired and fined for giving me such a bad hair cut. Never going to sports clips again!!!!
love the shop however I must have gotten there at shift change. Lots of employees in and put but seemed wait longer than normally.
Barber was fantastic! Best cut I've ever gotten in my ENTIRE LIFE
My styalest did a fantastic job
More competitive pricing or a la carte options.
Lady who cut my hair was very good and also very knowledgeable about products
Elizabeth is the best
I really just wanted a hair cut. I didn’t ask for the whole “VIP” thing, I wanted in and out. You should ask first before wasting so much time on frivolous acts.
Your best "product and service" is one of your people: Ashley. The corporate part of your business is not important; by including the new, less personal sign-in "kiosk" (not really a Kiosk, but a computer station) The corporate structure is being annoying with this new feature. Another annoying corporate "feature" is the dumb payment system. Nowhere else is it as convoluted as at Sportsclips. WinnDixie's is seamless...stick your card in and you've paid. What is the problem with your system?
One excellent addition is the new padded chairs in the cramped waiting area.
Ashley is GREAT!!! Elizabeth is also great!! Quit a bit of people at that location, Rosa & Austin, great team currently. Ashley is very particular....she treats each customer in a genuine manner. Each haircut she does, she treats it as a masterpiece!! Always a pleasure to go in and either have a haircut or my beard trimmed!!
You need more than 2 stylist working at a time. Lately, I feel like every time we go in we are facing up to an hour wait. I also wish that you could do "call ahead" where you can reserve your place in line when you know you are on your way to get a haircut. Other stores, similar to sports clips, do offer this feature. Otherwise, I am very happy with this location. The girls here are very friendly and they do a great job cutting my childrens' hair.
This location is run professionally and efficiently. Rachael did a great job of keeping conversation going throughout the haircut and allowed it to flow naturally as opposed to sticking with talking points or even sports. Also, she gave me a great haircut. I walked in long haired and looking disorganized. I left clean cut and feeling ready to take on anything. It may be a bit further for me to use this location instead of the Wesley Chapel store, but it is definitely worth the trip.
Staff was great!
The customer service
There is now a kiosk that you have to personally type name, address, phone#, and email on a mediocre device before getting your appointment. This is ridiculous. Took almost 10 minutes and then the stupid thing did not even work. Any where else in the world all that is needed is a name, in order to get a hair cut. Not all my personal information. Not only that but I have endless emails coming from sports clips (this one included). I only want a hair cut. I do not want to be part of your social media campaign and then have all my personal info sold so that I get even more junk mail. I will not be returning to Sports Clips and I will advise others not to go as well. My advise is to cut hair and that is it. NOBODY needs emails coming from a hair stylist everyday for the rest of their life. Absolutely ridiculous.
Ashley always does a fantastic job of scissor cutting my son's hair
Great place for kids haircuts. My son loves the sports theme and extras.