Customer Testimonials
Problem solvers
You were the first running shop to actually listen to my needs and give me a shoe that doesn't give me blisters. I've been dealing with this for 3 years and you fixed it in 20 minutes
Your service is outstanding!
Friendly and knowledgeable staff, quality products, good location.
Best shoes I ever had and Terease was very attentive and knowledgeable
Great Service and GREAT shoes
Great customer service super nice very knowledgeable. I got a great pair of shoes I love them..
Customer Assistant was very friendly, knowledgeable and patient in helping me find the best solution for walking shoes.
And I LOVE them…thank you!
I had excellent, attentive service from Therese when I was trying on several pairs of shoes.
Knowledgeable staff, courteous and friendly.
Omgosh again in the last 30 years from both locations my feet have changed. I just mentioned my Morton’s neuroma to the woman. She turned and came back with a new insert and knew exactly what I was speaking about. Second day zero pain This is why I only purchase from fleet feet. The employees knowledge hands down over any other shoe store
Great service and knowledgeable employees.
Individual attention. Foot scan to determine issues.
The fitting and shoe selection are exactly what's needed for a comfortable shoe.
Staff is friendly and knowledgeable. Listen to your needs and give positive feedback.
Great service, great prices. Def would recommend to a friend
The lady who helped us was wonderful! My daughter runs track so we got the 3D scan, which was quick and very informative. The employee helped my daughter pick out some supportive shoes. We were very happy with the service and her shoes!
Staff and selection of running gear.
Good quality, knowledgeable sales people, lots of items besides shoes; but related.
Excellent customer service thank you!
Customer Service oriented… Fleet Feet makes sure that customers have a positive experience!
Have always had a pleasant experience at Fleet Feet. Sales personnel are always ready to be of service and find just the correct fit and product. If they don’t have what you need or want, they call the other store and check to see if they have it, as it was with some sandals I wanted in a different color. Next day I got a call that my sandals were there for me to pick up. That’s service. Thank you for your patience and great service.
Love the athletic shoes! Extremely comfortable! Our sales reps, Chou and Lyna (sp?) or was it Lina? They were simply outstanding and had superb customer service. Thank you! Oh, this was the Tanque Verde location in Tucson.
I've bought 3 pair of hokas from your Oro Valley Store. Love them. Everyone is always helpful.
Loved the level of professionalism that I experienced there. The employees are well knowledgeable in their background of running gear, and glad to have a resource of dependable people I can go to with questions!
Sales associate helped me with the correct sizing of shoe and insert. Love the 3D technology that displayed my foot stance that needed correction.
Your services are the best. Associates always willing to find the best pair of shoes for me. They never seemed rushed and are always pleasant.
Staff are knowledgeable and will get you in the proper shoes for your needs.
The salesman was knowledgeable and patient.
We had the pleasure of working with a gentleman - as I recall, his name was Mark. He was working his first day at FF and had relocated here from Charlotte, NC.
We found Mark to be professional and he provided great customer service! Let's not forget that he had a GREAT sense of humor :-)
Thank you for a pleasant shopping experience -
Woody Freese