- Phone: 604.228.4357
- Visit Website
1699 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for all your help over the past two years.
Two of the people who came here were outstanding, they were positive, thoughtful, very helpful with everything they did, and most of all kind.
Regan Smith and Elizbieta Rybaltowicz.
We have been very fortunate to have known them.
I think you guys are great. You are really making a difference in peoples lives. Not just the old guys, also their families in general.
Thank you!
I'm sorry to say that the language barrier was the most challenging part of having Nurse Next Door for my husband. He has hearing challenges and found it almost impossible to understand his care giver. The mask doesn't help, of course.
She was a good worker and did all that I asked, but leaving my husband for 4 hours with someone he couldnt understand was too much.
Of course, she has now resigned .
My nurse who came to help my grandfather was so compassionate and caring. Really listening to our very unique situation.
The staff is kind caring and pleasant.
I have found the ladies who service my cycler machine very efficient and helpful. They have always been cheerful on arrival greeting us warmly and getting right down to business loading the machine and ensuring that everything is okay. I have been most impressed with their abilities and also that they communicate with the PD department in hospital when necessary.
I also appreciate the schedule that is made available to us giving the estimated times of the nurses arrival. That is helpful in planning our days activities.
All your helpers were very efficient and friendly and I felt very comfortable with them
I was very impressed with the efficiency when setting up my original contact with you and Laurel Purghart has been most efficient and helpful when I needed to start using your services
Easy to recommend due to the people you send out to us, the patients; they are cycler knowledgeable. and a help .
They are wonderful, cheerful and very knowledgeable.. I feel very comfortable with them.
Very happy with your service.
One “nurse” regularly (on the weekends only!) doesn’t show up. I have lodged Many complaints with Nurse Next Door. They are So desperate for workers, there are no repercussions for problems with staff. In a “caring for people” business, it’s unacceptable. And, it leaves clients seriously in jeopardy.
I am quite happy with the help I am getting from Nurse Next Door.
Inconsistency with times, and poor communication about requests or cancelations. Because my mother is dependent on medication, consistent times is important to keep a schedule. The women caregivers were excellent for the most part.
Excellent client service
Reliable help and courteous staff ., punctual and honest ..
Reliable, knowledgeable, efficient pleasant
Kindness and care
Good service
The nurses are competent, friendly, and very knowledgeable
Great customer service - you delivered on what you promised.
Everything is running smoothly.
All the care takers, especially Luis, was exceptional. Very thoughtful, patient, kind, gentle and attended to all of my mothers needs. Very very happy with the service.
All nurses are very efficient except one who appears to need more training and not really into her job. She is the only one of three nurses who attend me.
Carol Pringle has demonstrated to be the best care giver I have had over the past 10 years.
You have a real asset in Carol Pringle.
Excellent care of the clients and attention to detail.
Always attempting to build a bridge to the client whenever possible.
Laurel stepped right in and provided care for my son after he fractured his hip. Her aides were excellent, kind, efficient and extremely professional. They saved us in a very difficult situation.
Because the last caregiver drove like a crazy person putting myself at risk and would not pull over when I asked !!!!!!
Good service
I gave this score because the girl is very good at her job.
Quality staff who are knowledgeable, caring and efficient.