Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.6 out of 10 based on 1684 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2024 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

same comment as last month

Report a concern   February 10, 2024 — Rated 8 out of 10 by B.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

some of your staff have limited competencies, also, I do not want *blocked emails* which I cannot unblock......likely due to my own incompetency.

Report a concern   February 10, 2024 — Rated 7 out of 10 by S.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The service itself was excellent but it took some days to organize and is quite pricey for what I needed with the 3 hour minimum.

Report a concern   February 10, 2024 — Rated 10 out of 10 by G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly and efficient help

Report a concern   February 9, 2024 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The two OVERWORKED Ladies that provide the service to me are punctual, pleasant and efficient.

Report a concern   February 9, 2024 — Rated 10 out of 10 by C.V. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

She is very efficient and very caring and knows what she is doing

Report a concern   February 9, 2024 — Rated 9 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My caregiver, Anne, is wonderful. lShe will take on any task I ask her to do. I still wish that NND Vancouver would give out statements for income tax purposes.

Report a concern   January 28, 2024 — Rated 6 out of 10 by R.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Although they hooked up my bags of solutions they left the empty ones in disarray.

When my husband was not able to do the work I appreciated having help from Nurse Next Door.

Report a concern   January 28, 2024 — Rated 10 out of 10 by E.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They are an excellent service

Report a concern   January 21, 2024 — Rated 10 out of 10 by H.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

We have PD assist for my father. It is a great service and staff are very professional and helpful. We really appreciate the help.

Report a concern   January 21, 2024 — Rated 10 out of 10 by F.C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Jon well done. Your nurses are friendl and caringy. Very responsible too

Report a concern   January 20, 2024 — Rated 9 out of 10 by W.I. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great staff

Report a concern   January 20, 2024 — Rated 5 out of 10 by P.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Ian Abadame very rush and careless.

Report a concern   January 17, 2024 — Rated 5 out of 10 by D.V. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The Nurse Next door and our needs did not match. It may not work for everyone, but for that it does it is a great oppertunity for health care.

Report a concern   January 15, 2024 — Rated 10 out of 10 by L.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great service&professional

Report a concern   January 14, 2024 — Rated 10 out of 10 by A.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent homecare service

Report a concern   January 13, 2024 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

It is a great service, the nurses have been a blessing.

Report a concern   January 13, 2024 — Rated 10 out of 10 by A.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Amazing performance from Blessing!! Truly a delightful personality and very capable young lady?

Report a concern   January 13, 2024 — Rated 10 out of 10 by W.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The service has been reliable and the home support workers have been nice, punctual and friendly with my husband.

Report a concern   January 8, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door staff

your nurses are professional, courteous, reliable, polite and knowledgeable. They know their duties. They are always happy, always on time. Highly recommended, excellent service. I give them 10 out of 10
Thank you very much......First name removed Chan

Report a concern   January 8, 2024 — Rated 9 out of 10 by M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Always on time and very social group.

Report a concern   January 8, 2024 — Rated 10 out of 10 by P.J.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The ladies you provided are helpful and consistent. Thankyou

Report a concern   January 7, 2024 — Rated 7 out of 10 by U.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Changing peoplel often

Report a concern   January 7, 2024 — Rated 10 out of 10 by P.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Promptnes
Reliability
Knowledge

Report a concern   January 7, 2024 — Rated 10 out of 10 by C.V. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

so far Josie has been excellent for her services here. However it is sunday and Carol has not shown up for changing my kidney medications. Please check on this.

Report a concern   January 7, 2024 — Rated 9 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great service by the daily Nursing Team. Constant calendar updates from Head Office.

Report a concern   January 7, 2024 — Rated 9 out of 10 by M.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The girls work efficiently and are pretty knowledgeable about the equipment and what the numbers mean.

Report a concern   January 7, 2024 — Rated 10 out of 10 by H.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Without (Nurse Next Door), and all of its wonderful, kind, and thoughtful nurses, I would’ve died many years ago so I pray that God will give great success and motivation to this wonderful company that is motivated by love.
Thank you so much for being who you are!

Report a concern   January 6, 2024 — Rated 8 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My caregiver, Anne, is wonderful and Paul Kezin was very helpful at getting my money back from NND Delta. I only wish that NND Vancouver would give a statement for income tax purposes.

Report a concern   January 6, 2024 — Rated 10 out of 10 by G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

timely visits, friendly


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