865 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendliness, professionalism and care and love for our pets.
We have been using Dogtopia for over four years and have been very pleased. More importantly, our pet absolutely LOVES spending time with his BFFFs.
We just returned after an absence of 4 months and our pet was warmly welcomed, re-transitioned to the pack and safely cared for while he played.
Thank you so much!
Not a knock against you guys, but you may love my dog too much. I had her stay over and asked for a brush out and her nails cut and you didn't because during your multiple attempts Zira cried like you were trying to murder her. (Which by the way she does, she's freaked out many a groomer). Other than that I love you guys and so does Zira. Have no problem taking her back. You always take good care of her.
The facility is so clean and the staff is unlike any other! So friendly and loving to all the pups!
The people who work there are extremely friendly, loving and patient with my dogs (who can be a handful), and I love all the fun extra activities and treat options they offer. Plus, the facility is very clean.
I love that you have cameras installed so we can check up on our dog!
Your staff are so friendly and do care for our pet like we do!
People are friendly. They love dogs. They tell me who my dog played with while she’s there
Also very clean
I love the attention you all give to the pups and the feedback you give when we come pick them up. The pups just love coming there.
Friendly, beautiful facilities, very clean, professional and staff well trained
Very clean facility! Staff very good with the dogs and very friendly. Answers all your concerns.
The staff are so friendly and I love the lady who took care of the dogs in the Park on the day my dog was there. She seems to really have a really good sense of what the dogs need and I see many of the dogs just follow her around. So wonderful to have a place where I can send my dog for daycare and socializing. Thank you!
I like my dog being socialized.
Excellent service! Your employees were very sensitive to mine and dogs needs.
The team is very friendly and we trust them with our dog 100%. Any time we need to board our dog or get his nails trimmed, there is always availability and I appreciate that. I speak highly of dogtopia to people I know and recommend it all the time. We are thankful that Stanley is in good hands at dogtopia when we travel or are at work!
Amazing staff; friendly, knowledgeable and made me feel comfortable and confident leaving my furbaby :)
I like that it is easy to get an appointment and I can watch what my puppy is doing all day with the cameras.
Ease of booking a day, clean facilities and events planned
Good feedback to care for dogs
The people who work with your dog seem so personable and know every dog that walks in the door. I feel very comfortable knowing my dog will be lovingly cared for.
Everything at Dogtopia runs smoothly and seems thoughtful. The only thing I don't love is that transparency around boarding pricing is not as good as it could be. I just boarded my dog for the first time and did not realize I would be charged for daycare and boarding. Other daycare facilities do not do that.
What I like about your services is that it's a place where my dog can come to get some socialization, exercise, and take a nap during the day. I also like the additional events that planned throughout the month my dog can participate in. The staff is professional, usually attentive, knows every dog by it's name.
Very professional and friendly. I am very comfortable knowing they will take care of my pet.
You were so great with our Scottish Terrier Kevin during his first visit! We are so happy with the attentive staff, that he was in a room with dogs his size, and the play equipment you provided!
Staff very friendly. Our dog is not starting daycare until April 29th but we all enjoyed the tour. We feel very good about leaving our dog in your staff's hands.
Clean, organized, friendly staff, informative, doggy breaks when needed.
Staff, and they take great care of the dogs
I appreciate the webcams that allow me to check-in during my pup's stay. He seemed safe and well-tended while he was with you.
I have one thing to add: I never saw anyone pet mine or any of the pups while in the toyroom. Maybe this happens when the cameras are off, but I know I asked if the dogs are given touch and individual attention at times and I was told "They are well taken care of." I guess I asked the wrong question. And I know the people in the room with the dogs are busy since there are so many dogs each day. The cleanliness is appreciated very much.
As I said, my dog seemed well cared for but he also lost some spirit a few days in and a loving cuddle might have helped him. He did come home to me safely and for that I am grateful.
Tired, safe, happy pups!
The staff takes such amazing care of our fur baby! They spoil him really...❤️
My pups love coming there to play, the staff is very professional, friendly and helpful,
I like the fact we can tune into the webcams to check on our pup.