based on 106 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love that our dogs can socialize and get some energy out! Spa services are also wonderful!
The team made my Luna feel so welcomed and loved.
Very friendly staff, love that they come to the car to get my pup. Candy seems to be very happy to go with staff member which tells me she is happy there.
There was an issue with Candy’s cracked tooth from a week ago when she was there for an overnight. She got her teeth stuck in the bars of the crate and chipped her canine tooth. Your staff was great about following up to see how she is doing and even sent me a picture of the tooth after it happened. They even said they would put her in a different type of crate (no bars) when she visits the next time.
Candy will have the tooth removed within a few days at Lombard Veterinary Hospital. Today I should hear exactly which day. You have asked for a copy of the invoice and I will provide you with it within a few days.
I’ll be in touch very soon. Thank you, I feel you have been very attentive to this matter.
My meet & greet with the staff an facility was great. Everyone was really nice and professional. I recommend them to anyone in the area.
Very clean facility and very knowledgeable staff. Was perfect for my 9 month old aussie to get some socialization and burn off some energy. We will return... glad that this option is available for me when I visit my daughter in Spring. Very convenient as she lives 5 minutes away.
I like that my dog has other dogs to play with and i can monitor him from work. I also like the spa services and daily activities.
Clean, friendly & interactive play for my dog.
Every employee I see at Dogtopia Purcellville is professional, friendly and totally aware of all details that apply to my 4 dogs; and they personally care more about them than many Veterinarians in the area. I always feel confident my dogs are in good hands when they are being cared for here.
The facility is welcoming. Felt clean and safe.
The staff are very friendly and thorough on explaining and answer any questions we have.
Everyone is very friendly and seems to love their job. My boys love going to daycare and are thoroughly worn out at the end if the day. I’m glad they’re getting lots of people/dog interaction time.
The staff is amazing and one can tell that they really enjoy what they do and genuinely care about dogs.
Love it!
How nice everyone is and how clean the facility was.
The team is very responsive to all of my questions as a new customer,
The place, the people, but Idont like off the Camara 12:00 to 14:00.
My dog likes it there and gets to have fun with other dogs as well. I will be boarding again in December of 2024
Layla loves going to doggy daycare and that is what is extremely important to our family. We, love the staff !
we love the creative activities they provide for Layla🥰
We really appreciate the daily playtimes she shares with her BFF’s as well as the daily resting time and dog friendly special and creative treats😋. We, highly recommend that you visit your nearest Dogtopia with your family dog(s). “ It will be the best decision you make that day”. 🐶🐩🐕🦺🦮🧡🩵
Amazing staff and my dog loves going there. He is very excited to play with his friends.
Large spaces for play and outdoor times compared to other dog caring services. Everyone is attentive as far as staff. Also has service for bathing and comb-outs.
I really like how much interaction the coaches have with the dogs and how they provide a safe shelter for the new dogs until they feel comfortable being there. I have already recommended Dogtopia to my sister and she is bringing her dog Bob for a meet and greet tomorrow. I’ll have Ava there for the day so that will give both dogs a familiar dog buddy. The only thing I would mention is that Ava does not see out of her left eye so when the coach hits a ball with a hockey stick towards her she will not see it if the ball is coming towards her left side. I saw that happen at her meet and greet on Saturday and the ball went by her within inches of her bed and she retreated as close to the back wall as possible. I thought that was kind of a dangerous game for her. I’d hate to see her get a ball in her eye. That said I'm so happy to have found Dogtopia and have been telling my dog owning neighbors about you as well. I’m looking forward to the day I can drop her off and she’s happy to be there and joins in the fun. Thanks for the great service you provide:)
I love that i feel that i can trust my fur baby with them during the day. And get a tired fur baby in return at the end of the day.
The staff are always very friendly and seem to really like dogs. I do like the ability to see my dogs on video and know they are being well taken care of
very friendly
Cost
I love the option for the spa and being able to keep an eye on my dog via live stream. The employees do a great job dogs separated if they're getting too rough making sure everything is safe. I'm really excited for Hunnie to make more friends and experience some of the events you host! :)
dogtopia doesn't disappoint me. I like that I can rely on a place to take my dog when I go out of town, but I don't recommend it to people. It's like a public preschool for kids, I get a place to take him, but there aren't many personal touches and I have issues each time. Every time I get my dog back he has fleas. It takes me time and money to get rid of the fleas and he is on monthly treatment that I make sure to give him before he goes. He also comes back with a cough. Usually his cough isn't too bad, but I expect it. He comes back extremely stinky. I have to bathe him as soon as he get home with a lot of shampoo. I have inquired about baths there, but the $60 price tag for a bath seems extreme in addition to the amount of money per day. That all being said, I know my dog is happy at Dogtopia, he does like to go there, and he comes home tired. So, it's worth it overall to me to rely on this place.
Staff is nice and facility is clean and Shadow gets excited when you ask him if he wants to go to “Dogtopia”.
Your people are amazing: friendly, thoughtful, caring. They are the best part, although my dog would likely say the dog friends and snacks are the best.
I thought the facility was very clean and well staffed. I liked how there were multiple rooms to divide dogs up based on size and temperament. It was awesome to find a place that would take my 14 week old puppy as well.
My only critique was that it would have been awesome if a half day price option was available.
- great friendly place overall
- nice staff
- like the app
- like the cameras
Wish there was outdoor space. Longer weekend hours