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Customer Testimonials
Making sure we can get a camper with all the needs and wants that we have for the right price. Very nice people and scheduling was very good.
Friendly service and sales people. Nice waiting area
The whole process was very attentive. From sales rep George and Jared to our delivery people George and Maria they all treated us very well. We were becoming a pain and they were still very nice. The technician (I think was Tom) was very good and took care of a lot of the issues
Everybody was friendly and helpful.Darrel was a great salesman.He really listened to what we wanted.Only showed us RV that matched what we asked for.Only needed to see about 5 RV before we found the one we love.Chuck the financial manager was great and funny.
I really enjoy the experience of working with your sales and repair teams. Unlike other dealerships, there is no pressure. We look forward to working with General RV for years to come.
I was so excited with the excellent service I received from Caitlyn Drewyour, my service advisor and Mike who did my work. They were kind, competent and explained everything to me! I highly recommend them for services!!
Was really helpful for what I was looking for
Very responsive and quick service! Thank you!
Keeps me up to date on the status of my motor coach for hail damage.
Quick in and out on warranty work.
Michael is the greatest...
When we picked up our camper we had an amazing walk through and were assured that our used camper was in excellent condition. Michelle S was very helpful and personable. Even when the rest of the location closed, she stayed after to help us. She was very kind and answered all of our questions.
Amazing custumer service
Jerry Scott
The personal service.
I trust them to do the right things.
The whole service team was incredible from beginning to end
Birch Run is fantastic it’s all about the culture the folks who work there are absolutely amazing they really care
From upper management team and all employees they truly care
Thank you General RV in Birch Run Michigan
Ken and Georgette Ostin
Customer service. Timely service.
I was kept informed every step of the way about exactly what was going on, and exactly what everything was gonna cost me. There were no questions about anything.
We are new to the motorhome world and our service coordinator, Trevor Tyler, has gone the extra mile for us. He has been patient with our learning curve and attentive to our new unit warranty issues.
#1 Great sales staff, Robert Still is value added to your operation! Also everyone from the moment we walked in the door until we were pulling away with our new Travel trailer was fantastic. Top shelf operation!
Derek Bosch did a great job resolving some major issues with our purchase.
Service well done
Prompt, courteous service
Friendly service
Large inventory and helpful staff!
people are extremely helpful and knowledgeable and friendly. loved our experience.
Ben S the sales rep was great, he worked hard to understand our needs and complete the sale. The delivery team was very helpful during the walk thru and showing us how everything works.
Only the one in Ocala
Good People
Polite people