- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Everyone was very helpful and thoughtful.
Did a great job super fast.
They are very helpful and courteous convenient to my location
Close and competitive, nice people to work with.
The entire team is great..
Everyone is always so kind and very helpful. Whenever we need a question answered or help with they are always there to help and we appreciate that very much!! It’s always been easy to get a trailer in and out with no problems making appointments are alway been great!! We just love doing Business with them!!
What do I like about the General? Nick Harrington, my service contact guy. Brought in my 5th wheel a few times for minor repairs, one major one recently when all 3 air conditioners quit working all at once, something no one can figure out. Well all I can say is Nick is the guy. On more than one occasion he has gone the extra mile for me, just a pleasure working with him. Especially in this day and age where 'customer service' is usually very poor, not so with Nick. He gets back to you when he says he will, he answers his phone, he follows up with the work being done, he keeps you updated. Thanks Nick.
Variety of rvs to look at. I dont like having to be question before I go to parts dept. have a seperste entrance.
Convenient
The staff is super nice and we loved are sales man phillip brooke he was awesome he really helped us find the rv we love and this is are first rv so he helped us anyway could if i can give u 20 stars i would thanks for the A++++service
Very professional employees treat you well.
Friendly associates and lots of parts.
Have always done Excellent work on my rv’s
Great service
My husband and I had a great experience with General RV. We were just stopping to look around and potentially thinking of getting into the camping world. While we were looking, Mark U. came up to us and asked if he could help us find anything in particular. I listed the top things I was looking for and before you know it he takes us right to the trailer that we ended up purchasing. Everyone there was helpful and professional. We have already recommended this place to our friends and know they have purchased there as well.
Sales team went above and beyond to make sure we had what we were looking for.
Outstanding customer service!!! Understood just what I wanted, and stayed in my budget!
Sold me what I wanted not what they wanted to sale. That's what making customers happy is all about! Love this place!
Everyone was very professional a great walkthrough with both managers sales and parts I'm sorry service and parts I had called back parts for a couple of questions he went out of my way to help would recommend everybody thank you very much
I was very happy. Service took me in right away. The price was right. Very good experience.
Got a fair price and great people to work with
SERVICE BAILEY TAKER CARE OF MY MOTOR HOME. (GOOD JOB BAILEY) AND THE MANAGER UPFRONT IS VERY WELL PREPARED TO TAKE CARE OF CUSTOMERS
LLOYD SIMMONS
The part I bought at Birch Run turned out to be the incorrect part for my RV's screen door. I ended up returning it to the Wixom store.
The part I needed was out of stock there as well. It was backordered from China and was unlikely to begin stock any time soon. The young lady at the parts counter was nice enough to find the correct part was available on Amazon.com. She gave me the information I needed to find it there and order it.
its good adjust my price on my rv
The salesman, Jesus Ruiz, was excellent! My husband and I told him what we were looking for and he took the time to look up our specifications, didn't waste our time showing us things we weren't interested in. He went above and beyond to get us what we wanted in our camper and we couldn't be happier! Carl Mello was our finance man and he was great! He very personable and straightforward, walked us through the process step by step. Both of these men took their time with us explained everything to us. This is our third camper purchase, but first experience where we felt like we were buying from friends and not just a number to meet a quote. Please let them know how much we appreciated them!
Your knowledge and hospitality is the tops!!
We had a great experience from start to finish. We highly recommend General RV for everything camper.
Staff....everyone is amazing!! From sales to finance to shop to the floor assistants...love to support this business especially the brownstown location! I've been in hospitality for over 25 years, I know exemplary customer service when I see it!
Very seamless process with sales, and financing. Joshua Hinman was great to deal with and would recommend seeing him when possible.
If it wasn’t for our salesman Brian ,, We would’ve taken our business elsewhere