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8071 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very informative and friendly. Did an excellent job and took his time to get it right
Very informative about arrival time ,technician was very nice and professional highly recommend to my friends and family
We liked the service that we received and the products used
The service tech was great. He explained the process and did a professional job.
Absolutely everything. From the initial call to the after service follow up. Every step was pleasant, professional, timely and affordable. In addition the service not only met but exceeded my expectations. My special thanks to the tech that came to my house. Anthony is a shining example of how customers should be treated. Zerorez’s dedication and execution of their service approach is exemplary of the standards consumers deserve and all companies in the service industry should meet. Thank You. Kevin Young
no chems
Clean carpets!
The work was done well and fast. The tech was nice also.
I give Michael a 10, he did a great job very professional. I would recommend it to friends .
I was very impressed with the professionalism of Nathan and his excellent customer service. He didn't even step into my house without putting on the protective booties! My carpet looked amazing when he was finished. Unfortunately, we had a wicking issue and I had to call to get it taken care of. I spoke with Emily and she was quick to offer a return visit to deal with the problem. My rug hadn't been professionally cleaned for quite sometime and did present some challenges and I was extremely pleased with the resolution offered. Thank you all for the amazing customer service.
Friendly, professional service.
Technician was very thorough and provided excellent customer service.
My carpet looks and feels amazing. Reasonably priced, helpful staff, just all around a great experience.
Armando is amazing, quick and friendly. Personally guarantees your satisfaction! Would highly recommend.
Thank you so much for coming back and working on that spot! I checked it out today and it looks 10X better! What great customer service!
Everything was good. I liked he explained what he was going to be doing. Super respectful and not pushy.
Seems to be a good service. We'll see in time.
The tech was very professional and thorough. He was on time for the appointment
Didn’t no how much extra it was going to be for a couple stains
I absolutely LOVED the chemical-free cleaning! It's the cleanest and softest my carpets have ever felt after being cleaned. All your services seem wonderful and I can't wait to have my leather cleaned as well. Your crew was amazing and Axl was very knowledgeable. I will recommend you to everyone I know!
The care and testing of all areas of the carpet to ensure the cleanest possible solutions were used.
Overall great service.
They were very fast and efficient. I liked the results. Carpets look great! I also liked the way they communicated with me on when they were arriving. Thank you!
Friendly, thorough and professional service
I loved how clean and fresh smelling our house was after our carpet cleaning service. The carpets were soft and fluffy again. We will absolutely use Zerorez again!
Ace was very respectable. He took his time and did a nice job.
Customer friendly
Friendly associate, scheduling was easy and was able to get an appt fast, very trustworthy, love that you don’t use chemicals, very knowledgeable about services, like the pet product you used
Love that no chemicals or soaps are used. My carpets seem to stay cleaner longer. They also don't keep you waiting for a long block of time. They keep you informed the day of the appointment of the approximate time they will arrive. The tech was friendly and professional.
The cleaning specialist, Preston, was very good and presented himself well!