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based on 3285 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient, close, clean environment
I was told that the person doing the facial could and would remove what I call “white heads” and she called them something else, but nevertheless she tried to remove some and stopped because she said they weren’t coming out. As a so called professional she should have a way to remove the white heads as stated before I signed up for the facial. Very disappointed!!!
As a professional we follow strict protocols on skin safety. As these are not white heads , but deep Milia that could cause scarring. As discussed during your facial service , seeing a board certified dermatologist to remove them would be the safest option, as we do not wish to cause facial scarring.
Everyone is pleasant and professional.
Leah, thank you for leaving such a kind review. We appreciate it. We are so glad that your experience at our spa is always pleasant!
Best massage I have ever had! Hope is amazing!!
Shula is amazing ! Everyone is hery helpful and nice.
Quiet, relaxing
She did an awesome job and i will definitely be back and request her!
Greet energy and positive. Highly skilled.
Shannon was excellent!
I had Elizabeth, she did a great job!
Amara
The massage was very relaxing and I felt great afterwards.
Joy customizes the massage to what I need.
Friendly front desk and therapists. Leave relaxed and no pressure to buy things.
I HAVE BEEN TAKEN VERY GOOD CARE OF DURING MY TIME THERE. I LEAVE FEELING MUCH BETTER THEN WHEN I CAME IN.
Friendly, flexible, personable, professional
Very friendly. Service was very good.
Dean is amazing!
Love Laura, my masseuse in Clemmons! The desk team is always so friendly and helpful too.
the upgrades and the length of massage times
Kathy, thank you for your loyalty throughout the years. We are so grateful for wonderful guests like you. We look forward to serving you again in the future. Sincerely, Manager
Very calm and friendly environment.
Barry is a phenomenal massage therapists and reception is very efficient and polite.
Great staff. Excellent relaxation.
Professional staff and zen like atmosphere.
Everything
I think the staff at the Clemmons Lavida is very professional (front desk staff as well as therapists). I have been a client for over 10 years and have been extremely pleased with my experience. I would like to specifically praise Laura (therapist)! She is very focused on my specific needs as an athlete. She asks for feedback during the session about the pressure she applies and if I am feeling any discomfort during deep tissue. She is always very positive and full of energy! She is obviously in high demand!
Desk staff is friendly and attentive. Leslie J. is the best massage therapist EVER!
Yes. Sandra was awesome! And so sweet.
Hi Suzette! Sandra is a really special part of our team and I am glad you got to experience a session with her! See you back soon :)-Umang (owner)
Quality. Professional. On time
I'm now finding it difficult to schedule a massage with my preferred provider. Openings are often months in the future so I have to register on the cancellations list to have a chance of an appointment at an earlier date.