- Phone: 248.366.4611
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3396 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease if booking and massage therapist skills level.
The massage therapist was great! No issues there. The only problem I had was when I called to make the appointment the receptionist told me the price for the massage was $79, she asked if I had been there before and I said yes, and it had been some time ago. She looked me up and said she needed a credit card on file since the one she had was expired. I gave her the information, I asked again about the price she said 79 for this visit and the next one after that would be $99. Needless to say I was charged the 99, when I questioned it, she said the receptionist was wrong no apologies or anything. I fill they should have honored what I was quoted. I truly like my massage but, I will probably think twice before going there again.
Pleasant and professional. Spencer did a great job.
Friendly
Very clean, peaceful and friendly staff.
Beth~ we are so glade to know that you're able to come in and relax. We look forward to seeing you again in the near future!
Lymphatic massage for post surgical healing was amazing. Rachel used this innovative technique to help me heal quickly and the results were evident immediately! I highly recommend LaVida - from the moment you walk in you feel calm and pampered -
The rooms are designed to make you feel like you’re on vacation in an exclusive spa with low lighting, soft music and aroma therapy. I can’t wait to try all the different types of massage therapies - cryo therapy, hydro therapy- my skin is glowing and I can’t wait to go again!
She was awesome
Friendly employees great services!!
It was easy to book an appointment. The massage therapist (Carrie) did a great job. My neck felt so much better after. I will be scheduling another appointment again soon.
The masseuse was kind and worked all the knots out.
Price
Thank you for coming back. We hope next time we can make your visit a 10/10!
Pleasant, relaxing environment. Therapist Nikitia was competent, accommodating and pleasant. Will definitely return.
Love Miss Shirley
Hi Lisa!
Thank you so much for the wonderful feedback.. We get so happy when our guests see the value in our experienced service providers. We look forward to seeing you soon!
Sincerely,
Edel & Pillar
Owners - Lavida Massage Maple & Lahser
248-258-1111
I am a new client and had my massage with Paula. She was very good and friendly. I plan on coming back and asking for her.
Christine was very professional
I usually enjoy all of my massages, with some exceptions (due to preference), and the facility is nice. However, my appointments often get cancelled and I would give a higher rating if there was more consistency.
I discovered LaVida when my massage therapist of many years, Carrie, relocated there ten years ago (it seems).
They have traversed some very difficult times with grace and have always provided the absolute best service. Every member of their staff is a joy to work with and they love where and who they work for. There owners/management are terrific business leaders who know how to treat their employees well.
It all rolls down hill, right into a nice deep tissue massage by the best of the best.
I love them!
Hi Michael! Thank you for such kind words. We really appreciate you and your loyalty to Carrie and LaVida. Wishing you a fabulous New Year and looking forward to seeing you in here soon. -Sam
followed ash from hand and stone signed up for lavida membership as soon as i saw him here!!!
Very professional staff. Jennifer was excellent.
Have essential oils included in the experience to enhance relaxation.
My son bought me a gift card.
Professional, clean, I just wish we got a full hour.
Fred is a very good masssage therapist. Front desk staff is friendly. Location is easy to find.
Alexandra does a great job
Joy is the best!!
Wonderful service . . . wonderful facility.
Julie was awesome!
Front desk staff and masseuse were very friendly and professional.
Hi Katherine! So glad you enjoyed To'Nia's massage - she is fantastic!! And I'm happy you appreciate our front desk ladies for their friendly and professional service :). See you soon! -Umang (owner)
Everyone was so nice and welcoming! The entire experience was awesome, it was my first time getting a massage and facial. I’m definitely coming back! Everyone who works there is phenomenal at what they do and they make you feel as comfortable as possible. Love it!
Friendly staff and always a great massage.