- Phone: 248.366.4611
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2984 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The front desk staff now is not good. They messed up my appointment that caused me to have to reschedule after I showed up which has never happened before and also caused to to have to drive back another day which in turn messed up my entire weekend. At the time of check in on my second arrival I waited for 20 minutes with nobody at the reception area while she was on the phone outside. Very unprofessional. I let my massage therapist know about it because it almost made me late!
Thank you for letting me know. I will look into it.
Bekah - Owner
The scheduling was super easy and friendly. Brie handled the requests and call backs promptly and attentively. Hill performed an awesome massage and really worked out my problem areas. Much appreciated
John, thank you so much for leaving us this kind review! We are so happy that Bri and Jill were able to address your needs. Looking forward to seeing you again soon!
Good massage. Nice, comfortable place
The facilities and staff are always very welcoming, relaxing and professional.
Davis. thanks for sharing your feedback. We appreciate you and your business. Sincerely, Manager
Melissa P is absolutely amazing. She makes you feel comfortable during the service and I walk out feeling confident!!
I like how I feel when I leave. Like a new person.
My facial was great. My massage was not, she was way to light. I left feeling light I had wasted $120.00
On one of the coldest days in years, the doors were open and staff welcoming. Inez was incredible, working out stress knots and doing an amazing job on the rest of my body. I highly recommend LaVida for your next massage.
Allow 90 min massage to count toward enhancements and also allow pause in membership if needed.
Laura is a great masseuse and I always leave feeling great!
Everything
Was a great experience and I'll be back. Welcoming recepitonist - great masseuse. Left feeling great.
Great front desk greeting, excellent massage, ...everythingf
Keven is the best massage therapist. The stress melts away, and I always feel better when I leave. Everyone at the front desk is nice.
I love everything and everyone at the LaVida in John’s Creek, Georgia location. I have never met an unkind employee there. They always remember me when I come. I have throughly enjoyed my time there!!
Phil was fantastic! He was very respectful, considerate, and knowledgeable. I appreciated his extra training on medical massage therapy and advice on how to relieve pain in the future. The building was clean and smelled fresh, spa like.
Had a fantastic facial from Kelly. She was professional & efficient.
Hi Debbe,
We are so happy to hear your facial exceeded your expectations. We look forward to seeing you again!
Sincerely,
Edel & Pillar
Owners of Lavida Massage
810-694-6877
Knots beware! Dallas is here. Dallas was amazing and applied just enough pressure to get the knots out of my back without causing discomfort. He definitely knows his stuff.
Very happy with salt room and couples massage.
This is to praise LaVida, but specifically Atiya, who has done my facials for several years now. She has always been absolutely wonderful and generous with her time and talent, always professional and kind! She is encouraging in the way she reassures me about my face and lifts my spirits every time I see her. I recommend her for clients of all ages and genders - she helped my daugher with Acne and me with aging - she is AWESOME!
This was my 1st time and very pleased, I had a very stressful month, She didn’t act like she was in a hurry, the pressure was very easy as I had requested. I ment to ask for something that had all the services offered. I will return. Thank You.
Pleasurable, personable and no hard selling of products. Products were recommended and I did purchase some but not hard sell. Facial I received got my skin back to what it was, soft, smooth and radiant! Thank you!
Fantastic massage given by therapists who listen to you every need!
I had an excellent experience and enjoyed my much needed massage. My massage therapist was very attentive and made sure the right amount of pressure was being used.
Easy book. David is great! Costa is reasonable. Clean atmosphere.
The massage wasn't that great. He literally shook me to the point thatI got sick.
Also the bathroom wasn't clean and thr toilet wouldn't flush.
Thank you for letting me know.
Bekah - Owner
The staff treats customers like family and it always feels good to be there. I have been a customer for many years and all my experiences have been superb.
It was a great experience and will recommend to friends and plan on returning monthly.
Very professional, clean, very soothing music and lighting.
The last two times I had Dorothy and she is amazing. I would
also ask for her.
The environment is very professional and relaxing. The team is knowledgeable, very skilled, and listens to my needs.