based on 279 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The massage with Nick Koupos was great - but I just heard he's leaving!!
I need to know the massage therapist in order to recommend them.
Comfortable table, excellent pressure, friendly service, good music, cream used not too oily
My Massues was great. She listened to my needs and was very helpful with suggestions
Took the time to try and diagnose the source of my pain before starting the massage
Better washing facility and decor - concrete floors and walls do not promote relaxation
Everything !
The massage was ok but wasn't amazing. Booking system was very easy to use though.
Spend less time talking more time massaging. I feel like it's purposely delayed sometimes
Efficient and effective
The systems service and massage were excellent, will be booking a family pass this week to follow up treatment
Communication was efficient and welcoming beforehand. The massage was excellent, and conducted in a professional and informed manner.
Therapist was able to get into my trigger points around my neck. Have felt my shoulders and neck area so much more relaxed today.
Thanks Francesco!
I felt that the therapist neglected to discuss my concerns signifiantly and explain how she would proceed to treat me. I had indicated that I was looking to have 10 or more weekly treatments. I felt that because I meantioned that I was an ex remedial therapist I may have upset her instead of hoping that she would know that I was asking for serious help and would understand what she perhaps suggested. Her energy was felt to be not very welcoming. I am interested in having another massage with a therapist (perhaps Francesco) who may understand that a good consultation and explanation to the client of a suggested treatment plan and its benefits are important.
To be honest I would give this massage a 10/10. I did the Portsea Swim Classic yesterday and after a lot of swim training and some weights it really loosened me up. I would go for one on a fairly regular basis except for one factor: the price. At 50 bucks for a 60 min massage I would go regularly but at close to $100 bucks that's just too expensive. That's my honest feedback. Regards, First name removed 0478 075 064
Massage Therapist was very good but could tell he lacked experience. I think he will be excellent with some further experience and training. Pressure was excellent.
The setting was very relaxing.
I am however still waiting for my receipt so I can claim the massage via Australia Unity.
Very relaxing, great service!
Comfortable surroundings, great staff and excellent massage
Target the area as requested and deal with the issue
Still getting my head around the internet booking system & changing booking times etc..
Consultation beforehand to adjust your need and good massage
Excellent , professional, and felt fantastic afterwards.
Not enough oil, different muscles massaged on either side of my back.
i feel a lot better for the massage
Easy to organise and the convenience of having someone come to our office. Everyone seemed to enjoy it
Exactly to specifications
Responsive to individual needs; masseur very knowledgable & sought feedback in process and responded accordingly. Great table; excellent introductory offer.
Nick was very precise with his massage and new exactly what was needed during the massage. I will be back!
The massage was relaxing and the massage therapist took the time to ensure that areas of tension were focused on.
Focussed on the problem areas and the therapist knew what he was talking about
Selina talked me through what she was going to do, and all the areas I wanted work on felt much better afterwards.