279 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have had very different experiences with different staff - some are wonderful (like selena) and some not so much...
Quality therapists.
Great therapy! Some new techniques I've never experienced at other clinics. Overall walked away refreshed and more mobile.
First,, it was an excellent massage, the overall experience was simple (booking) and enjoyable (environment). I had a lot of confidence in Anna too.
Targeted relief, friendly service and massage therapist was engaging!
I'm a 72 year old with a specific neck and shoulder problem. Yesterday I have received a serious deep tissue massage, having repeatedly stated that it' was too painful. I also mentioned that I bruise easily. Today I feel much worse than before the massage, and I am now taking pain killers, including in the middle of the night last night. My right forearm is shockingly bruised and painful to touch. I am extremely unhappy.
I dint trust many people with my scorliosed back but the therapist was very capable and able to work with it. Fantastic massage - thanks Francesco!
Everything
Professional. Listened and designed massage to suit requirements. Flexible operating hour including sundays.
HE knew what he was doing and I felt better!
It was relaxing and the aches I had with my back are gone. Thank you
More competitive pricing
Being an athlete, you want your masseuse to be great at their profession and Francesco was exactly that. The massage was exactly what I asked for and I left feeling 100% better than when I walked in. Thank you!
I feel better afterwards
The music was calming, the massage was relaxing and targeting the exact spots causing me pain. Janice was brilliant and I would recommend her as a massage therapist to anyone. She was very professional in the way she conducted herself. I left feeling very happy.
Was great! No complaint about the massage.
Selene understood my needs
And it was the best massage
I have ever had thanks selena
Treatment was great , didn't like the shop, was dirty. Carpet was filthy it really took away from the experience
Pricing and advertising. The pricing per the brochure I received mentioned a different price.
I would like the occasional remedial massage but most often am looking for a relaxation massage. Musclefix has been very good at the remedial, and I understand this focus, but it is not always what I am wanting.
Janice listened carefully to my problem (neck) and explained what she would be doing and also kept me informed during the massage. I felt very comfortable with her and over the past few days my neck has gradually felt much better. I will definitely return.
Professional and effective and great location in Sandringham
Professionalism and the demonstration of technique, including verbally, throughout. The result is also excellent!
Good quality massage, no mucking around with rainforest music and candles.
The massage was ok and the masseus asked me relevant questions but the actual massage didn't feel,like it was actually in the areas that where I felt it was needed. Also the position I lay in was painful.
Easy to book, convenient location, great service
Easy to book and Francesco listened to what the problem was and massaged accordingly. Definite recommendation.
It met my needs and I felt good afterwards
It was a good strong massage
Efficient, thorough.