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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time and professional.
Polite, knowledgable helpful staff.
Prompt and courteous service at a reasonable price.
Nathan did a great job of cleaning my furnace. And I really appreciated the rebate certificate for Centerpoint Energy!
Friendly courteous knowledgeable
In a nutshell- knowledgeable ,friendly , technicians
Seth continues to be knowledgeable, courteous and just plain fun to have around when he's doing his thing.
Quick work, good communication, saved me $25 by pointing me to a CenterPoint rebate.
Friendly and knowledgeable technicians that will let you know what they're doing and what sorts of issues might arise in the future based on what they've found.
Prompt service and very friendly technicions.
Helpful,efficient and effective service. Friendly and trustworthy technicians.
Timely, professional,and courteous!
Seth takes the time to talk to me about my furnace; what he is seeing and what I should/could be doing to help maintain it. He is thorough, friendly, and very knowledgeable.
freindly.courteous, on time. they call before coming, explains what they did
Honesty
Courteous, knowledgeable technicians
Sales rep extremely professional and knowledgeable. Installers friendly, prompt and very sincere in their work. They explained everything in detail. Calling the Standard Heating office, whoever answers is professional and very friendly. The whole experience I had with Standard Heating, from the first phone call to the rep, to the installers, everyone made me feel comfortable. I highly recommend this company!
Professional, through
Efficient, knowledgable, solution oriented. Mike did a great job of explaining things and making the needed repairs. Very impressed
Professional, personable and knowledgeable people
Personal service, answering the phone, listening.
Reliable, great service, fair pricing.
Nate, working the Parts counter, was extremely helpful. He showed me option of an upgrade kit for my air cleaner, simplifying my filter change out. He thoroughly explained how to install the and common mistakes to avoid. He even assembled the frame for me at the counter. First class service.
Courteous employees, accurate advice. Honesty!
Having responsive people in the office (as opposed to a phone message-tree)
Good, set prices for maintenance--no gimmicks
Long history in Mpls
No doomsday report on the furnace to upsell after the cleaning (like they do when you take the car in to have the oil changed)
Trustworthy service people
The technician was very knowledgeable and helpful.
AFTER PAYING 14.95 A MONTH FOR MANY MONTHS THE FUNACE CHECKUP WAS SO SUPERFICIAL AND BRIEF. HE ASKED FOR PAPER TOWELS AND WIPED DUST WITH THEM. HE ASKED ME TO GET A FURNACE FILTER SOON--I THOUGHT THIS WAS A PART OF THE CHECKUP TO REPLACE THE FILTER-TO CHECK THE THERMOSTAT HE TURNED UP THE HEAT AND LISTENED TO THE FURNACE GO ON--WHICH I DO EACH DAY MYSELF. -I KNOW MY FURNACE IS AOK BUT IT WAS NOT WORTH THE MONEY AND I WANT TO DROP THE MONTHLY PLAN . MY FURNACE IS WONDERFUL BUT THE CHECKUP WAS NOT WORTH IT AND DONE BY SOMEONE WHO DIDNT INSPIRE CONFIDENCE IN ME.STANDARD HEATING IS GREAT AND SI IS MY FURNACE--SORRY FOR THIS BAD REVIEW.
You are dependable and everyone I have dealt with is always polite, friendly and helpful. And a real person answers the phone!
Quick and on time service.
Thank you
Friendly staff and Standard Heating installed our furnace and air conditioner and are knowledgeable about the equipment.