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based on 2064 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good teams,no problems
I am very happy with your services but I find that advice to others is unwelcome in most instances.
Thorough dusting and vacuuming
On time professional and courteous.
It would be nice to have the same group (or one) come more regularly rather than have different people all of the time. Train them to see as he home owner sees: cobwebs in distant corner, etc. Replace bathroom mats after the floor dries, etc.
Thanks for asking
My monthly service from Kevin is swift but also thorough, and very responsive to any special need I may have.
the house is a joy after visit from a Merrt Maid nd the MM is so professional and able.
Cheerful, friendly people who worked well together, asked questions when they needed more info, and did a wonderful job on our home. I had forgotten to mention respiratory difficulties to ammonia when making the appointment, but did mention first thing to the team. They immediately checked all products for ammonia, even though they were fairly sure there was none in their products. I'm still smiling as I look around my beautifully cleaned home.
terry gets right to work and does a thorough job. she is pleasant even on hot and humid days.
First, the crew and cleaners are always friendly, courteous, and kind. They are largely why we haven't cancelled our subscription.
However, for the amount of money we are paying every 2 weeks, I'm second guessing whether this is worth the money. It is certainly not to the level of clean that I'd like for the cost - the windows aren't included in the package, there is still always some dust lingering after they leave (again, not the crew's fault - it's just not included in the packaging), and I always end up vaccuming a few days after they leave and come up with a vacuum full of dog hair/dust.
We have really enjoyed seeing our cleaning crew every 2 weeks. But, for the price, I would expect significantly more cleanliness.
Each week, I continue to ask myself if it is worth it. I haven't gotten to the point of canceling yet, but I'm always just on the brink of it.
Patty and her team are great! Fast and thorough.
Prompt and thorough service. Tech used her own cleaning substances, though you can certainly have them use yours if you want. My condo looked great when they were done!
The staff was very courteous, friendly, and efficient.
They asked us several times how we wanted things done and
they pleased us very much.
Consistency. Most days service is excellent. Every once in a while spots are missed.
Professional cleaning job
I assumed that bathroom cleaning would entail cleaning of the tile especially behind the toilet. This was not done ,, no tile was cleaned at all. I was told that would cost more money. I was. Not aware of that when I signed on. I expected more for $265.00. The floors were cleaned and the furniture dusted. The work they did was good but not worth the money.
The cleaning teams are great. I am not sure about the products, everything is always clean but I am guessing the products are inconsistent only because the house doesn’t smell the same after each cleaning. Never bad but sometimes not at all. I like it when it has a fresh smell.
Cleaning Services are efficient, effective + progressional. It is our pleasure to have them in our home. Thank you Merry Maids!
I like that the lead girl remains the same. Jean is friendly, courteous, thorough. She makes sure everything is done. She kindly corrects the other girls if the are doing something incorrectly or have missed something. They are quick, quiet and efficient.
Good teams very professional
The service and products are excellent👍🏻
Team does a nice job
If you don't stop writing me to ask for a review, I am not likely to recommend Merry Maids at all. This is tiresome!
I am very pleased with the service.
Cleaning supplies and great customer service .. Thank you ..
They did a great job. The place sparkled.
The team was very thorough and effective, besides being very pleasant. We look forward to having them back.
Terrific team and attention to details
staff does an excellent job of cleaning ; service is reliable and MM communicates well - especially little touches like message that cleaners are "on the way."
dependable service.