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based on 2068 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service, no problems
Kevin, our regular service provider over the past year has been professional, competent, and reliable.
The house was amazing and we were impressed
The cleaning process and the cleaners are very good and very thorough.
I would recommend one thing though. The liquid cleaner that they use on the floors and on the counters etc., is very smelly and offensive. It leaves a bad odor!
I would suggest using a more 'FRESH' smelling fragrance or cleaner that has a more lemony or orange smell that's very pleasant.
Thank you,
Bill Fasano
Great job every time
My team is very consistent and thorough. My house is in their good care. Thank you!
Consistent
I like the clean smell of the products
My deep cleaning request required two separate visits two days apart and there were still some areas missed. I loved Merry Maids the first 2 times I used them. Now, I’m just disappointed. Terrific customer service. Lazy / inattentive to detail execution.
The team that showed up were very nice they did a fantastic job I was totally satisfied
We love Nancy. She shows up on time and is friendly and professional and cleans like my mom! The products used leave a fresh and pleasant essence.
I appreciate the good work by the cleaning professionals who work for Merry Maids
Merry Maids do a nice job with the cleaning services. I was pleased with my floors, fridge and microwave. Thank you!
Sandy Last name removed
Randolph, MA
Very thorough with friendly staff ..Makela and Fiona pay a lot of attention to detail. I could not be happier with the service!. Communication is always at its best!
Reliable
Solid reliable cleaning and pleasant hard workers.
I hired merry maids to clean my mothers house. She was disappointed they didn’t move any furniture or even dust under anything.
The company is very flexible in scheduling and the people who come do a thorough and good job of cleaning. They are also very responsive to any suggestions as to what needs a little more attention.
Excellent customer service from the office to the team. Superb cleaning. Would definitely recommend.
the merry maids did a fantastic job of cleaning my tenants apartment. they were professional,eficient and competent i have alreadybrecommended the mais to several friends
Great people; timeliness, and efforts expended to do a fantastic job every time, adhering to customers' wishes and (product) requests, are commendable!
Thorough, efficient, friendly. Everything is very clean when the maids leave.
I love Patty and her team of people, they are always thorough, and friendly.
All your products
I'm very satisfied with your team members and their service.
They do an awesome job! Appreciate everything!!!
The cleaning is always professional and done in a timely manner
Cleaning team were friendly, professional and thorough. House was sparkling and orderly. Service was above expectations. Would highly recommend.
Timely, efficient and the house is always sparkling when they leave.
The team that came to my house on Wednesday, October 7th were very professional and very sociable. They did everything I asked them to do. Great job!