Merry Maids of Brookline & South Shore
197 Rockland Street B-1
Hanover
MA 02339
United States

Average rating: 8.0 out of 10 based on 2062 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2023 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have used Merry Maids for quite awhile now and I recommend them highly.
Report a concern   February 7, 2023 — Rated 10 out of 10 by Thom Busby Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

On time. Reliable, consistent. Professional, efficient and discrete. MM of South Shore is not cheap, but you pay for what you get. If you're looking for quality and a professional service, this is where to go.

Report a concern   January 31, 2023 — Rated 10 out of 10 by B.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

We appreciate the good work Kevin does for us.
Report a concern   January 26, 2023 — Rated 10 out of 10 by S.W. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Alexa is the reason i gave such a high rating - She is absolutely the best !

Report a concern   January 26, 2023 — Rated 10 out of 10 by Thomas French Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good people who do a great job every time
Report a concern   January 24, 2023 — Rated 10 out of 10 by M.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good communication from the office team, great friendly and timely cleaning teams.
Report a concern   January 4, 2023 — Rated 10 out of 10 by J.J.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

prompt, polite friendly and they do an awesome job especially Kevin!
Report a concern   December 22, 2022 — Rated 10 out of 10 by R.T. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The crew did a really good job! They were fast and efficient. I Will be scheduling another deep clean of my 2nd floor when some construction in the bathroom is finished after the holidays!

Report a concern   December 14, 2022 — Rated 7 out of 10 by M.P. Merry Maids of Brookline & South Shore
What could we do to improve?

There were a few areas of our house that were not dusted like windowsills, and none of the windows or glass sliding door were cleaned.

Report a concern   December 10, 2022 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Your Company and Staff are very dependable and your cleaning products work well as my house smells great when the job is completed.
Report a concern   December 9, 2022 — Rated 10 out of 10 by C.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The team that has come has been very efficient! The follow up cleaning of my son’s condo only took an hour.
Report a concern   December 9, 2022 — Rated 10 out of 10 by Penny Donovan Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I am very pleased with the people who come to my house to clean. They are reliable, on time, pleasant and do an excellent job!!!!!

Report a concern   November 21, 2022 — Rated 10 out of 10 by P.R. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Patti
Report a concern   November 15, 2022 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have had Merry Maids for some time and I have always appreciated their services
Report a concern   November 15, 2022 — Rated 10 out of 10 by J.A. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

No comment
Report a concern   November 15, 2022 — Rated 10 out of 10 by T.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Reliable quality, and if not good response. Also, highly reliable for regular cleanings. No cancelations which is i.portsnt.

Report a concern   November 15, 2022 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Staff cleaning and timeliness

Report a concern   November 15, 2022 — Rated 10 out of 10 by J.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

On time and Job well done
Report a concern   November 14, 2022 — Rated 10 out of 10 by K.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Excellent, knowledgable cleaning teams -- expert in what they do!
Courteous admin staff when I call into the office to ask questions.
Report a concern   November 14, 2022 — Rated 10 out of 10 by E.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Excellent sevice
Report a concern   November 4, 2022 — Rated 8 out of 10 by L.M. Merry Maids of Brookline & South Shore
What could we do to improve?

Well I don't like it when 3 cleaners come, house is too small, they have no room to maneuver.
Also cleaning teams sometimes miss a few things, but overall, fine.
Report a concern   November 3, 2022 — Rated 10 out of 10 by Thomas French Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good service, nice people easy to work with
Report a concern   October 27, 2022 — Rated 7 out of 10 by M.C.P. Merry Maids of Brookline & South Shore
What could we do to improve?

Cost increases are an issue. Add on cost for other services also steep
Report a concern   October 13, 2022 — Rated 6 out of 10 by M.B. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Great cleaners - but costs are prohibitive!
Report a concern   October 13, 2022 — Rated 10 out of 10 by Penny Donovan Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Everything

Report a concern   October 12, 2022 — Rated 7 out of 10 by S.P. Merry Maids of Brookline & South Shore
What could we do to improve?

The scheduling process was excellent. The cleaning was not as thorough as I would have expected for deep cleaning. Not all the corners, trim or floors were cleaned. There were still cobwebs in corners of rooms etc.

Report a concern   October 8, 2022 — Rated 10 out of 10 by D.L. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Efficient
Amazingly clean home
Report a concern   October 7, 2022 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

My house always smells amazing after the cleaning.
Report a concern   October 6, 2022 — Rated 10 out of 10 by Mary Wilson Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Awesome job

Report a concern   October 6, 2022 — Rated 10 out of 10 by Jean Jeanne Bertoli Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I like the products.. all work well!

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