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based on 2064 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jean and her assistant did an excellent job yesterday - thorough clean with extra attention to small details -Very pleased!
I like the prompt service and my place has always been cleaned professionally.
We appreciate the dependability of your service, and the good job Kevin does for us.
Linda and Lisa were very professional and did an amazing job!
Timely
Professional
Excellent cleaning services
The condo was very clean except for the refrigerator handles were still dirty. In the future if I want the inside of the refrigerator and/or oven cleaned I will know to ask.
It was nice that the staff could use a lockbox and no one needed to be there! Thank you for making it convenient!
Consistency is most important.
Everything you all do is great
Reliable and efficient
The service made my life easier
I am beyond disappointed in the service that I received from Merry Maids. They did not clean my house in a professional way that the cleaning company shine. They were many areas that were not completed, nor cleaned at all. I was shocked at the amount of money that I was charged for such a shallow clean both times they came out. The last time they came out was yesterday and they were in and out of here in less than one hour.
As a once before owner of a cleaning business, I was blown away completely. Not only did I find this disappointing, but they have you waiting around for them all day when I specifically asked for them to come in the morning when I initially signed up for the services. Never again
Good crews, good service.
Paul and his crew are great, but as the house is so small I would prefer that only 2 people come. A trio must be difficult because of space constraints.
When 3 associates clean one place ..Expectations is your place should sparkle .. Need better organizing skills . We will continue to stay .. Merry Maids has been good to us .. Thank you ..
Everything! Reliable, conscientous and hard-working
Good service, good cleaning crews.
Kevin is pretty prompt and does a good job for us. The sanitizer used in the kitchen smells good.
Excellent service.
Always on time, very efficient and thorough. Very friendly.
For the most part, I thought they did a good job. The cleaners missed one whole room on the second floor and there was some pieces of rug pad on the bedroom floor that I thought could easily be scraped and vacuumed which they didn’t bother with and I came back and cleaned it up myself; other than that the place looked good. I’m not sure I would call merry maids in the future?
I was willing to pay for 7 hours, and was glad when I heard the cleaners finished in 6. However, the upstairs hallway wasn’t dusted, there were 2 cabinets not cleaned inside, and one wasn’t wiped down in the front or inside at all. Other than that they did a great job!
Prompt efficient thorough crews.
They do a great job for us
Everything goes well, good material, good service.
We're lucky to have Kevin's service ,
Maids know what they need to do, do it well and in a timely dashion.
They do a thorough job. Work well together and are pleasant. Occasionally do something extra when asked.
Do not share my name.
Professional!
They always do a great job. Very timely and reliable.
Friendly cleaners who are responsive to what to do and what not to do. My only wish is to have the same people each time if possible. I particularly like Jean and Paul.
The team of cleaners are efficient, thoughtful and great at communicating with us any questions or concerns that they have or we may have