based on 6874 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hello!
We are regulars at ECW and stopped in for lunch this past Monday. It was busier than usual.
My wife and I sat at the bar and Chase was the bartender.
Our food took well over 30 minutes to arrive; however, Chase was very polite/professional told us a couple of times that our food would be out shortly and that the kitchen was running behind.
When our food finally arrived, the homemade chips were barely warm, greasy and very soft.
Not the best day for us at ECW, but we will be back.
Thanks,
Tom
The bartenders there are amazing. Also love the Cheddar Jalepeno Wings!!!! Always enjoy when I go there.
Ability to speak directly to restaurant staff for order questions or concerns.
Food was excellent and the waitress was very helpful. We were a party of 14
Waitress
Food & drinks were great! Love meeting new people & running into long lost friends.
Good was just ok. Mac and cheese was cold and grilled tenders barely had any sauce and no salt or pepper and looked like they had never touched a grill. Berry disappointed and likely won’t order again. This did not live up to what we are used too.
There was a lack of communication between hostess and waitress where initial service was slow. Waitress was very nice when she got to the table, and service/food was good. Waitress indicated hostess had not told her she had seated us.
The food was great and our server was excellent. What more could you want.
Terry does a great job and has a great crew
Delyn and staff at the ECW on N. Main Street in High Point do a great job! They are always friendly, the service is good and the food is good!
Staff Maria, Brandy, Jessica, Savannah, Laura, Corina, Di and Holly do a great job!
Excellent service from your bartender Chris!
Being able to relax and have a good time with friends and family while enjoying great food and drinks.
Great food, great service!
They are great.
Service has not been as good.
Good food at reasonable price.
The ladies at ECW in Archdale are always so polite, kind and genuine. And the food is delicious!
Food was amazing
Food is always great. Friendly Bartenders.
I love the bottomless chips and I love the fact that you dont have to ask. They just keep coming
Great food, friendly server, and quick service
Great service, food order was correct and great.
The food
Everything … From the service to the menu.Fiid is always great !
Great food and service
Best burger anywhere!! The customer service was top notch too! Great stop for dinner!!😊
The personable staff. Food is always delicious.
Our waitress was so friendly and the food was delicious!!
The food was good. I made a mistake on my order so I wanted to place another order online and was unable. The site kept saying on line order was unavailable. So I tried to call in an order and no one would answer. You would get an answering machine asking you to leave a message but leaving a message does not get an order placed. The all happened within minutes of my nephew picking our order up. I tried for over an hour to call and place the order. I finally just gave up and went home, which is 25 min. away. That is what is disappointing about my experience.