based on 4392 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice friendly staff and good food service
Hostess Candace greeted us with a friendly Hello and seated us very quickly
Wait Staff are always spot on. The wings are delicious. The beer is cold. It's just an awesome spot to eat, gather with friends and have a great time.
Friendly, remembers your drinks each visit.
Had a great lunch
regular guest always East Coast at its best Highly Recommented
Fast service
Delicious food
Sweet staff
Awesome food. Nice & spicy!
Great fast service. Exactly what we needed that day.
Our waitress is fabulous, she knows what we drink/order without having to tell her. Great service plus the lunch specials are great as well. Our grands love EC!
We are frequent diners at East Coast Wings and enjoy the laid back friendly atmosphere and the food is always good. This past visit we took our 6-year old grandson with us and he ate every bite which doesn't always happen with him. Ryan, our server always greets us by name and makes us feel welcome. We heartily recommend East Coast Wings!
Mary was amazing! She remembered me from a previous visit and was so helpful and upbeat. She made sure my order was perfect and I had everything I could possibly need for my order. The wings were perfect too.
The app needs to have an option where you can make requests for wings. Like “wings wet”. The last two times I went prior. The wing sauce was very dry & this time I ordered through the app, called as soon as I finished ordering to request wings be wet and was told it couldn’t be done bc my food was already bag. Which is very unbelievable since I had literally just pressed order.
Good service and quality food!
Food was great!!! Ready on time!
Wing heat level needs to be more consistent. Wings were cooked a little to miuch
When I arrived to pick up my order, the manager was leaned against the counter facing me and was on her phone. She made no effort to acknowledge or greet me. Meanwhile, another employee came up and asked what I needed and when I told her I was there for a pick up order, the manager then stepped forward and checked me out. I wouldn’t even expect this type of behavior from an employee, much less a manager.
Service was quick and so nice. Sauce with wings was outstanding!
Ordered wings (it was 75 cent night). 3 orders. First bill was $45. I questioned being charged full price and the waitress said that she forgot. No worries. She came back out with a $65 bill. So then she got the manager who “fixed it”. The bill was then $44. I also used $15 of rewards I had. I still knew something was not right but at that point was frustrated and ready to go. When I got home I realized that while she reduced the cost of the 3 orders, there was still a full price 4th order on the ticket…..there were only 3 orders. So I essentially wasted my rewards on a meal that wasn’t there. Food is always great and service is decent…I know how hard it is to hire and keep people. But I don’t think I will be returning.
Great food, great staff!
The good quality of food. Great service, and Cold beer!
There were flies everywhere. We were the only two people dining in the restaurant. It took quite some time for anyone to come to our table. The food was mediocre.
The food always tastes great and the service is always exceptional. I enjoy eating here
There was a short wait. The service was good and we enjoyed the food.
Great service, greater food. Love this place, if you're gonna get wings in Lynchburg this would be my suggestion.
WE love to eat here. Good food and friendly service.
Our wings had just the right amount of seasoning and the chips were not overcooked!
I ususally call the order in and go pick it up. Order is always done right and helpful people working there.
Great food! Was able to watch the game on tv.
Excellent service. Great food especially chips. They were cooked perfectly!