based on 6877 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I haven't been to EC Wings in some time - I was disappointed in my recent visit. It's almost like you have a new cook. I ordered garlic parmesan wings and there wasn't ANY garlic on the wings and it looked like all someone did was pour parmesan cheese on fried wings. We weren't asked if we wanted any heat to the wings either. I have had wings there many times and never been disappointed. This time the flavors just weren't good. In addition to the flavor of the wings, our server didn't refill our glasses with ice, but filled them up with hot tea. She didn't come back to check on us or I would have asked for a glass of ice.
I will visit EC Wings again and hopefully the wings will be back to their amazing flavors. Maybe a GC for my next visit??
Very friendly service
The food never has any flavor it’s always hard or dry the vegetables taste old the grease tastes like it’s never been changed the just throw the food in a Togo box and you pretty much have to make it yourself not a good place to eat..
The Fries were cold when we got them back to the office. I know it’s hard to keep them warm for takeout.
The boneless wings are very bready.
I wanted to order 15 flats, extra crispy just as I do at Peters Creek. I was told they could not provide all flats. This is a 'WING' business, isn't it? I picked up the order and went home and began to eat. As customary, I always count the bones. I only totaled 12...and recounted. 12 it was. I called the store and the did credit my reward card. I live less than a mile from this store but Peters Creek is nicer
I had $10 Birthday certificate. Even if it was free very disappointed, my chips where old and cooked to death they were cold. I ask if I could have chicken chopped thin for my quasdilla well it wasn't.
Pictures you have of food. Does not look like it or amount any where near the size of what is shown on website. Ex. I order the shrimp appetizer. There was only 7 shrimp for almost $10
Great always good service.
Jessica was an awesome waitress. She recommended drinks, brought us samples of said drinks. Checked on us periodically. Even saw that I had an extra $5 reward I hadn’t used. Very friendly and just an overall great experience. And the food was delicious too!
The lady waiting on us was so so sweet! We always have a great experience!
Good food and good service
The wings were ready at the time of pickup but were hard and not hot. I asked for extra crispy not extra dry to where it was too tough to bite and chew.
All of our food was cold. Boneless wings tasted VERY old and stale. There was barely any sauce on them either. I recommended this place to a friend for dinner because it usually is great. But this time it was definitely below average. :/
Food was good and wait staff was great
Service was excellent and the food was top notch. The heat on my wings were by far better than some of the other ECW locations!
I’ve been coming here with my sons for years. The staff recognizes us and always treats us like family. Oh, and the wings are top notch.
Good food, friendly staff.
The Grilled Buffalo Chicken Salad was great, and the employees were all very nice and friendly.
I really miss the soup, turkey burgers, and sliders. I do like the side salad and drink and lunch specials. The staff has always been friendly and efficient.
Bar staff is excellent
Rude staff (manager), getting my order wrong on multiple occasions, being out of items listed on the menu when I come in to eat.
Great food and service
Service and food was fast and excellent.
Very friendly staff. My wife did not like the flavor of a new wing she was trying and they replaced it with one she loved. The food was cook perfectly and I was able to use my birthday credit on this trip.
The wings are the best in town!
Great food great service very knowledgeable of the restaurant clean friendly always a great time here 10 stars
Everything
Better customer service. I watched an employee let go by the manager. That could of been done in the back not out in public.
everything was good
The food is always delicious and the servers are efficient.