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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Isaias was incredibly nice and helpful. Even though the zerorez product wasn't able to fully clean my rug, I was very satisfied based on his high level of customer service. I will always request him in the future.
Thanks!
Hard working, friendly worker. Tried very hard to do a good job.
Getting through to talk with someone about scheduling a time was difficult and once I got through I never got a call back on the time frame, left message afternoon of day before requesting a time frame. I again called back the next morning after that hearing back on a time frame, again difficult to get to talk with someone. Finally got through on the day of the service to confirm a time. Tech's who came to clean the carpet were a 10.
What you say you do
EVERYTHING!! Love how clean our carpets get when Zerorez cleans them, also furniture! Your employees are awesome as well. Very courteous and knowledgeable.
Kind,good cleaning.
Healthy cleaner. Friendly
the cleaning was goo the booking time was far to broad
The technician was clean and courteous,he worked hard within a reasonable amount of time and my carpets look great.
Helpful technicians, that do a great job they made the carpets look great.
Very friendly staff and was quick and easy and my carpet looks amazing!
Serviceman was on time, knowledgeable and requested that I inspected his work to ensure I was satisfied.
Reasonable pricing and availability
Very difficcult to find your Provo telephone number. It is almost like you don't want to be found! So, your web page really needs improvement. I almost gave up on you folks.
The technician who did my rugs was very hepful. I do have one question, though. When I used Zero rez a long time ago, one of your good points was that it didn't take long for the carpet to dry. This time I couldn't put the furniture back on for 45 hours? The carpet in places was very wet.
Thanks for coming back to hit those re-appearing spots again, it's only been a few days since, but the spots have not re-appeared yet. We may have gotten them taken care.
My carpets were SO dirty. I've had other companies come in past years, but it never looked any different. Zerorez performed a miracle as far as I'm concerned; my carpet looks better than when I moved in.
The personel was oustanding. Worked hard and were very friendly. ./,
Efficient, on time, and was able to book on line.
Good worker. He did a great job and went the extra mile.
Zerorez was fast & thorough. My carpet looks & feels clean without the use of chemicals/detergents.
I was drawn to your company after reading about how there was no soapy residue! And, was very happy with the results on my carpet and my recliner!
Service and speed of service. Friendly and respectful
The workers were nice and polite. I was concerned if they did some places. However everything looked pretty good.
I was impressed with the technician. He had been trained very well. He was kind, courteous, answered all my questions, and did a tremendous job. My carpets look gorgeous. So happy.
Very clean carpets and professional service
Non sticky or grimy residue after. I trust putting my baby down without concern of chemicals on the carpets. Thank you.
professional and great results
Your service technicians were prompt and friendly. They explained their services to me and gave me options to choose from. They did a great job of getting my carpets cleaned.
Chemical free
They were very flexible with my schedule. The technician was professional and courteous.