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based on 32007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician Eddie who came to my home last week was absolutely outstanding! He arrived on time and was extremely polite. He really took his time cleaning my carpets. Eddie even helped my son move his bed so that he could clean underneath it. In my honest opinion Eddie went above and beyond!! I will be requesting Eddie for future cleaning.
Best carpet job ever. Very professional and courteous young man. Five star service.
I really enjoyed the tech Eddie Aldama. He was on time, worked hard, and did a great job. What I did not like the misleading promotion. It offered three rooms for $169. When I called to make an appointment, I was told that the carpets had to be wall to wall. Then I was told that I had to pay extra for special water used. You need to be upfront in your promotion.
EFFICIENT AND HARD WORKING STAFF
Thank you.
I can not say enough good things about both service and the quality of performance so lets just say they were great.
The technician was very professional and made good suggestions on how to maintain my carpet. He also was very careful when cleaning around furniture that was not able to be removed. I would highly recommend this service company.
Professional people, great service and great results!
The technician was very friendly and professional. The quality of work is great.
Did the job well, on time, efficiently with politeness.
Professional, on time and and at price.Did extra work on several percental stain .In the future I will ask for Marcel
Francisco was great. Called ahead of appt. Arrived on time. Did a great job and good guy.
Machines stay on the truck; only hoses in my home.
Good preventative coverage of my floors and doorways.
Great job of spot removal and carpet left smelling fresh.
The reponse, timeliness and professionalism as well as the quality of the work was great
Very professional ,on time, and good job!!!
very professional and my carperts looked so much better
The cleaning service is exceptionally outstanding. Technician Julio is truly the finest technician I've encountered. He consistently goes above and beyond in his work, ensuring that even the most stubborn stains are completely eradicated. Both our client and I are immensely impressed with his service. We wholeheartedly recommend your company to our friends and family. A++ service!
We are so pleased with the quick response we received and were fortunate to get the cleaning done before Holy Week.
Our technician, Eduardo, was terrific. He worked so hard at a couple of good stains we had. His commitment to our job was good to see. And things look good for the upcoming Holy days.
Maurice North did a great job
I've owned my house for many years. The original carpet is still in great shape due to periodic cleaning and care. I tried many cleaning methods; then I found ZeroRez and I realized that this was a whole new ballgame in carpet cleaning. I call them periodically and have never been disappointed in the cleaning and the service. Their representatives are pleasant to work with, and they inform me every step of the way so that I can minimize the cost. Highly recommended.
Your Service Tecnician, Eddie, was phenomenal! He was very respective of our home and furniture, he explained every step of the process to us, did a very thorough cleaning job, explained what to do before we moved the furniture back and was a very personable and friendly individual.
People like this are the face of your company and he was the best!
Provide some kind of pre treatment for stubborn stains. Great job on the carpet cleaning.
Matt did a great job. He came on time and was very professional.
The person who cleaned the carpet was 10 min early, very efficient and did a great job
Technician very good and prompt.
Awesome service and so happy with the results. Saved me from buying a new sofa!
The technician was professional and efficient. Great service, and great product results.
Prompt service, came on schedule (actually a little earlier, which was nice) and a great technician named Eddie. He was very careful with our furnishings, extremely nice and well trained in doing a thorough cleaning job. Our carpeting came out nice and refreshed. Very pleased with Zerorez.
Eddie Aldama did the best carpet cleaning job we have ever had - and he is a very nice guy too!
Please keep him!!
Two days before I was scheduled from 2 -4. At 3:50 I look out the front door and see a black guy with dreadlocks hanging on the outside of my gate 20' away. Huge smile, didn't seem to want to walk to the door and said "I am here". No thanks - so glad he arrived so late so I cancelled him and was assured he would not be the one on Saturday. From what I experienced, he is a very poor representative for your company. For me, he was scary.
The carpet’s look great! The carpet technician worked hard and was very professional.