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based on 32007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The prompt attention to what was needed & information going forward in case the work done yesterday isn’t thorough enough as it involved stains in one bedroom that could come back…
Maurice was very nice and thoughough. The carpet looks great
We used your company last year and will call you next time
Cheryle
We have always had good experiences with Zerorez but this time too much liquid was used and the area rug almost looks damaged. Also too much pressure was used on the wall to wall carpets leaving buckles in the carpets that was never there before. We tried to push those areas back down, and we are hoping that once it dries, it would be flat again. Will was very nice and professional but maybe not as experienced as the others we have had over the years.
I did not receive my invoice
Eddie was very punctual ,respectful and hardworking! His work was amazing we would like him to return for our next cleaning.
Efficient service, quick drying and no chemical ordor.
Carlos always does a fantastic job. I am very pleased with the environmental way that Zerorez uses their water.
The carpet under my bed and recumbent bike was not cleaned. I can tell the bike was not moved because the carpet underneath it and the bed was not wet. There was nothing put between the carpet and the bike to keep it from staining the carpet. The rest of the room, stairs and area rug were cleaned and look very good. But this omission was exceedingly disappointing
Prompt, informative, great job!
Carpets feel cleaner than with other services. We ask for Julio every time. He has taken care of both our places here in Irvine. We previously used Zerorez in San Diego and Seattle.
excellent customer Serviceice. Excellent job. got out a very black rubber stair on my stairs.
Great cleaning service. Carpets look and smell clean with little water residue. Professional staff. Would recommend to anyone
The employee ( Salvador) was very professional and experienced! He explained in thorough detail the process and the approximate time that bit would take to complete the job. He also ensured he would not disturb our employees in the process. The end result was the carpet was cleaned to our satisfaction in a timely and efficient manner. Sal and Zerorez are the best! Thank you!
Your man was excellent! Great job!
The service is impeccable. Easy to schedule.
Excellent technician, Marcel, does great work.
Their Carpet Cleaner arrived as requested and did a thorough cleaning again.
Quality of service, attitude of technician. Overall great service. Frequently recommend.
Excellent service, friendly and timely technicians. Always great results!
Looks good
Zeroes always does a great and very thorough job.
The guy that came out was very nice.
great job, great technician. Maurice was professional, knowledgeable, and personable. I'm very happy with the service. Thank you
No residue. Carpet is clean after work. Easy to get appointment and price is fair.
Organized and professional
Fantastic customer service and professionalism. My carpets were filthy and now beautiful again.
Eddie did a great job and finished pretty fast!
The tech that did our carpets was a great guy and did a wonderful job. Thanks Much
Customer service was excellent and the work that was done was great!
Friendly staff. Quality work. Fast work. Protective gear.